Order Management Intern

Welcome to Pioneer Square Brands , a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey. Our Core Purpose: We ensure mobile technology works so that people can focus on what matters. Our Core Values: Genuine and Respectful Pride in Everything We Do Excellence through Innovation Obsessed with Customer Success Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines. We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team. Role Title: Order Management Intern Location: Silver City, Pasig, Metro Manila (Hybrid) About the Role: The Order Management Intern supports the end-to-end order processing cycle, ensuring accuracy, efficiency, and timely fulfillment. Key Responsibilities: Assist in the creation, review, release, and transmission of purchase and sample orders to the warehouse for fulfillment Inspect and process invoices accurately and in a timely manner Proactively communicate inventory status and updates to OEM and international partners Support business operations, including special pricing requests, quotations, and freight estimates Participate in weekly open order reviews and provide updates to internal teams and external partners Document recurring processes to ensure continuity and ease of handover to backups or successors Identify and recommend improvements to existing business processes Collaborate with the allocation team to ensure accuracy and efficiency in order allocation Support the team with graphic design needs, particularly for marketplace listings and postings Perform additional tasks and responsibilities as assigned Qualifications: Educational background in Supply Chain, Logistics, Order Management, or a related field Basic knowledge or experience in graphic design Strong English communication skills (written and verbal) High attention to detail and accuracy Willingness and amenability to work on a night schedule and hybrid work set-up in Silver City, Pasig Success Factors: Accurately processes orders and invoices on time Communicates clearly and proactively with internal teams and partners Provides reliable support for international orders, pricing, and logistics Keeps order tracking and updates consistent and up to date Documents processes clearly for continuity Identifies and suggests simple process improvements Works effectively with cross-functional teams Stays responsive, organized, and adaptable to changing tasks