Order Management Specialist with Portuguese (Supply chain)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your role

As an Order Management Specialist, you will manage customer orders throughout the end-to-end Order-to-Cash process, ensuring accurate order execution, timely deliveries, and high service quality. You will act as a key point of contact for customers and internal stakeholders, coordinating order fulfillment and supporting a positive customer experience.

Your tasks

• Manage customer orders from order entry through delivery and invoicing.
• Act as the primary contact for customers and internal stakeholders regarding order-related inquiries.
• Coordinate with Sales, Supply Chain, Logistics, Production, and Finance teams to ensure smooth order fulfillment.
• Monitor order status, delivery schedules, back orders, and customer requirements.
• Prepare and maintain commercial and export documentation.
• Resolve operational issues and support a positive customer experience.

Your profile

• 2-4 years of experience in Order Management, Customer Service, Supply Chain, or Order-to-Cash operations.
• Bachelor's degree in Supply Chain, Logistics, or a related field.
• Working knowledge of SAP or other CRM systems and MS Office applications.
• Understanding of commercial processes, international trade, and customer service operations.
• Strong communication, problem-solving, stakeholder management, and analytical skills.
• Fluency in Spanish/ Portuguese and English and the ability to manage multiple priorities in a dynamic environment.

What You'll love about working here

• Well-being culture medical care with Medicover, private life insurance, and Sports card. But we went one step further by creating our own Capgemini Helpline offering therapeutical support if needed and the educational podcast Let's talk about wellbeing which you can listen to on Spotify.
• Access to over 70 training tracks with certification opportunities (e.g., GenAI, Excel, Business Analysis, Project Management) on our NEXT platform. Dive into a world of knowledge with free access to Education First languages platform, TED Talks and Udemy Business materials and trainings.
• Continuous feedback and ongoing performance discussions thanks to our performance management tool GetSuccess supported by a transparent performance management policy.
• Enjoy hybrid working model that fits your life - after completing onboarding, connect work from a modern office with ergonomic work from home, thanks to home office package (including laptop, monitor, and chair). Ask your recruiter about the details.

Get to know us

Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.

Do you want to get to know us better? Check our Instagram — @capgeminipl or visit our Facebook profile — Capgemini Polska. You can also find us on YouTube.

About Capgemini

Capgemini is the business transformation partner for enterprises in the age of AI. We help organizations imagine and build an intelligent, sustainable future, combining AI, technology and human ingenuity to transform how they operate, innovate and grow. With unique end-to-end capabilities spanning strategy, technology, engineering and intelligent operations, we bring together deep industry expertise and market-leading capabilities in AI, cloud and data to turn ambition into measurable business outcomes at scale. Supported by a robust ecosystem of partners and nearly 60 years of expertise, Capgemini is a responsible and diverse global organization of over 410,000 team members in more than 50 countries. The Group reported 2025 revenues of €22.5 billion.

Make it real | www.capgemini.com