Order Validation Specialist

At MSC, we are dedicated to enhancing patient comfort and quality of life with over 75 years of experience and accredited by the Accreditation Commission for Health Care (ACHC). MSC is a 13 -Time recipient of the prestigious NorthCoast 99 Award as a Top Workplace to work! MSC is a two-time recipient of the prestigious National HME Excellence Award for Best Home Medical Equipment company in the US. In addition, MSC is very proud to announce its debut on the Inc. 5000 list in 2024, marking a significant milestone in our company's growth and success! We are excited to announce that we are hiring for a full-time hybrid position . Work in our office location on Tuesdays, Wednesdays, and Thursdays , and enjoy the flexibility of remote work on other days. Benefits included! Apply today to become a part of our dynamic team! Competitive Pay Advancement Opportunities Medical, Dental & Vision Insurance HSA Account w/Company Contribution Pet Insurance Company provided Life and AD&D insurance Short-Term and Long-Term Disability Tuition Reimbursement Program Employee Assistance Program (EAP) Employee Referral Bonus Program Social Recognition Program Employee Engagement Opportunities CALM App 401k (with a matching program) / Roth IRA Company Discounts Payactiv/On-Demand Pay Paid vacation, Sick Days, YOU (Mental Health) Days and Holidays The Order Validation Specialist m onitors and improve processes relative to the quality, accuracy, and timeliness of the reimbursement information requirements of order processing activities. Responsibilities and Duties: Perform final review of orders and supporting documentation to qualify for release and bill Monitor the accuracy of qualified sales orders and provide feedback to management Task non-qualifying orders within Brightree back to the responsible party and effectively communicate reason for send-back Log initial PARs and CMNs as part of initial paperwork if they are available at the time of order validation Communicate and report error trends for the purposes of training as well as recommendations for system configuration changes to improve process and quality input/output. Confirmation of all complete orders with a goal of within 24 hours of delivery. Other duties as assigned. Qualifications: Education: Graduate of an accredited high school or GED equivalence. Experience/Knowledge/Skills/Physical Requirements: Strong Medicare, Medicaid & Commercial Payer HME CMN experience (2 yr min) Experience in HME/DME referral intake and/or billing preferred Ability to understand reimbursement implications due to industry changes. Strong verbal and written communication skills. TEAM Player with excellent interpersonal and organizational skills Extensive computer use requiring strong typing ability Brightree experience a plus Strong telephone skills