Org. Effectiveness Officer

About The Job

The Organization Effectiveness Officer shapes talent reviews, performance management cycles, individual development planning, employee engagement, and organizational diagnostics. This role identifies structural and capability gaps, translates business requirements into targeted OE interventions, and delivers data-driven initiatives that elevate culture, engagement, and organizational capability.

What You’ll Do

PRIMARY RESPONSIBILITIES & CORE ROLES :

• Exceptional Project Manager: Initiate and manage end-to-end responsibilities of OE projects, including owning and supporting deployment, adoption, and handover of transformation projects into BAU to stakeholders.
• Data-Driven Consultant: Scope stakeholder requirements, gather and analyze data (e.g., MyPulse/eNPS, attrition metrics, IDP insights) to create change impact plans, evaluate intervention progress, and diagnose root causes of performance gaps.
• Client-Centric Partner: Collaborate consultatively with business leaders and HR People Partners to identify business goals, diagnose organizational needs, and implement tailored interventions (e.g., team dynamics, alignment, engagement roadmaps).
• Thought Leader & Innovator: Apply systems thinking and OD/OE methodologies to detect organizational capability opportunities, introducing forward-thinking programs that evolve culture and improve engagement.
• Business & Organizational Diagnostics: Translate evolving business strategies and requirements into concrete OE needs, providing actionable insights and recommendations to executive leadership.
  
  

Core Tasks & Functional Deliverables

• Performance & Talent Systems: Manage the full PMS lifecycle (Goal Setting, MYR, EYR, Calibration, PMS Ticketing/Systems), ensuring process rigor and timely execution.
• Talent Review & IDP Management: Lead the IDP program, conduct skills mapping, and support talent reviews to enable career pathing and internal mobility.
• Sensing & Engagement Analytics: Own employee sensing tools (MyPulse, eNPS, 360 feedback, TNA); track, analyze, and convert attrition and engagement data into actionable insights.
• Recognition & Culture Building: Oversee company recognition programs (DNA Stars, WOW Cards, CEO Awards) and drive engagement activities.
• OE Solutions & Change Alignment: Recommend and execute OE frameworks to address organizational performance gaps, root causes, and change management requirements.
  
  

What You Need To Have

• 5+ years of progressive experience in HR Organization Development (OD), Organization Effectiveness (OE), Learning & Development (L&D), or HR Business Partnering.
• Proven track record of consulting with business leaders, diagnosing organizational needs, and managing end-to-end OE/OD initiatives.
  
  

Core Competencies & Capabilities

• Strategic Stakeholder Management & Collaboration: Exceptional capability to partner consultatively with cross-functional leaders, HR partners, and executive stakeholders.
• Facilitation & Communication: Excellent verbal, written, and workshop facilitation skills with the ability to influence at all organizational levels.
• Analytical & Critical Thinking: Above-average diagnostic, problem-solving, and data-interpretation skills, using metrics to drive organizational insights.
• Project Management & Design Thinking: Strong end-to-end execution capability, utilizing human-centered Design Thinking methodologies to scope, build, and deploy programs effectively.
  
  

Technical & System Skills

• MS Office Suite: Intermediate to advanced proficiency in Excel (Pivot Tables, Pivot Charts, VLOOKUP, data modeling), PowerPoint (deck design), and Word.
• Collaboration Tools: Proficient in leveraging MS Teams and digital tools for remote facilitation, project tracking, and stakeholder engagement.
  
  

Job Perks You'll Enjoy

• Hybrid work set-up
• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career Mobility
  
  

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.