HC

Organizational Change Management (OCM) Lead

Hiring from
Canada
Work type
Remote
Posted
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Saskatoon, Saskatchewan

IDj-25939

Job TypeContract

Remote TypeRemote Available

We're Hiring: Organizational Change Management (OCM) Lead

We are seeking an experienced Organizational Change Management (OCM) Lead to support a large-scale retail transformation program that will modernize operations, standardize business processes, and establish a scalable platform for future growth.

This role will lead the Organizational Change Management and Readiness function, helping prepare leaders, stakeholders, operational teams, and end users for a significant business transformation.

Opportunity Highlights

  • Contract Opportunity
  • Initial 1-Year Term
  • Strong Extension Potential
  • Expected Engagement Duration: 2+ Years
  • Large-Scale Technology-Enabled Transformation Program
  • Full-Time Engagement

Key Responsibilities

  • Lead the development and execution of the Organizational Change and Readiness Strategy.
  • Establish and maintain an integrated change roadmap aligned with program milestones and governance requirements.
  • Develop and manage stakeholder engagement and sponsorship strategies.
  • Facilitate executive, leadership, and stakeholder workshops, readiness reviews, and engagement sessions.
  • Lead change impact assessments and maintain change impact frameworks and registers.
  • Assess impacts to people, processes, roles, operations, controls, and support models.
  • Develop and manage organizational readiness frameworks, scorecards, reporting, and deployment readiness activities.
  • Identify organizational risks, readiness gaps, and mitigation strategies.
  • Support adoption, reinforcement, and continuous improvement initiatives.
  • Partner closely with Training and Communications teams to ensure successful change adoption and sustainment.
  • Support Beta, Pilot, implementation planning, and transition-to-operations activities.

Required Qualifications

  • 10+ years of Organizational Change Management and/or Transformation experience.
  • Demonstrated experience leading large-scale, technology-enabled business transformation initiatives.
  • Experience establishing change frameworks, governance models, and readiness approaches from the ground up.
  • Strong stakeholder analysis, engagement, sponsorship, and change impact assessment experience.
  • Experience leading organizational readiness, adoption, and reinforcement activities.
  • Ability to work effectively across business, operations, technology, vendors, and distributed stakeholder groups.
  • Strong facilitation, written communication, relationship management, and executive presentation skills.
  • Proven ability to influence without direct authority and translate complex decisions into practical organizational action.

Preferred Qualifications

  • Retail transformation or retail technology implementation experience.
  • Point-of-Sale (POS), store systems, or other operationally critical platform experience.
  • Experience working within multi-site, distributed, franchise, co-operative, or federated operating environments.
  • Experience supporting Beta, Pilot, phased deployment, and transition-to-operations activities.
  • Prosci, CCMP, or equivalent Change Management certification.

Ideal Candidate

You are a senior transformation practitioner who understands that successful change is driven by stakeholder engagement, impact management, sponsorship, organizational readiness, adoption, and sustainment. You are equally comfortable developing strategy, facilitating workshops, managing readiness risks, and supporting front-line teams through complex change.

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