Outbound Sales Development Representative (SDR)

Job Title: Outbound Sales Development Representative (SDR)

Location: Remote (Must be based in LATAM / South America)

Employment Type: Full-time

About Us:

We are an innovative technology company specializing in AI-powered security systems management solutions. Our platform helps organizations monitor, maintain, and optimize their physical security infrastructure. By leveraging artificial intelligence and automation, we empower security teams to proactively identify system issues, improve operational efficiency, and enhance the reliability of security devices across large-scale environments—including higher education, healthcare, government, and enterprise facilities.

The Role:

We are seeking a highly motivated and results-driven Outbound Sales Development Representative (SDR) to join our team. Your primary objective will be to conduct outbound cold and warm calling to businesses, identify key decision-makers (such as Operations Managers, Service Directors, and Owners), and book qualified meetings and demos for our sales team.

Your target audience will be companies offering maintenance, service, or protection plans for security systems.

Core Responsibilities:

• High-Volume Outbound Calling: Conduct daily cold and warm phone outreach to targeted B2B prospects.
• Lead Qualification: Navigate gatekeepers to reach key decision-makers within the security system service industry.
• Value Proposition Delivery: Clearly articulate how our SaaS platform helps prospects streamline, manage, and scale their security maintenance operations.
• Meeting Generation: Successfully book high-quality meetings and product demonstrations with qualified prospects.
• Data Management: Meticulously log all call activity, notes, and meeting schedules in HubSpot to ensure 100% accurate and timely data entry.

Mandatory Requirements:

• Location: Must be based in Latin America (LATAM)
• Communication: Native-level English fluency with clear, professional speech suitable for corporate B2B calling. Exceptional ability to build instant rapport over the phone and handle objections smoothly.
• Experience: Minimum of five (5) years of proven experience in B2B outbound phone sales, cold calling, or telemarketing. (Experience in SaaS or the security/field-service industry is a major plus!)
• Education: A completed Bachelor’s Degree is strictly required.
• Technical Skills: Hands-on proficiency with HubSpot CRM, as well as Microsoft Excel and Word.
• Attributes: Highly self-motivated, resilient, competitive, thick-skinned, and driven by targets.

What Success Looks Like:

Success in this role is measured by tangible outcomes, not just the number of dials made. You will be evaluated on your ability to successfully schedule meetings with the right decision-makers at qualified businesses, your contribution to the active sales pipeline, and your data accuracy.