Outbound Sales Representative

Company Description The Electronic Recycling Association (ERA) is a nonprofit organization founded in 2004 to reduce electronic waste and help bridge the digital divide across Canada. ERA focuses on reusing unwanted computers and electronic equipment, providing refurbished technology to low-income, high-needs families and organizations. With representation in major cities such as Vancouver, Calgary, Edmonton, Saskatoon, Winnipeg, Montreal, and Toronto, ERA offers convenient pickup locations virtually anywhere in Canada. Through its reuse-driven approach, ERA supports cleaner communities, reduces the number of electronics going to landfills, and donates equipment to local charities and individuals. Team members contribute to a mission that promotes environmental responsibility and greater access to technology.
Role Description This full-time remote Outbound Sales Representative role is responsible for generating new leads and building relationships with potential donors and partners across Canada. Day-to-day activities include conducting outbound calls and emails to organizations and individuals, presenting ERA’s mission and services, and identifying opportunities for equipment donations and recycling partnerships. The role involves managing a pipeline of prospects, following up on inquiries, scheduling pickups, and maintaining accurate records in CRM tools. The Outbound Sales Representative collaborates with internal teams to support campaigns, meet outreach targets, and ensure a positive experience for donors and partners. This position requires self-directed work, consistent communication, and a strong focus on achieving measurable outreach and conversion goals.
Qualifications

• Candidates should possess strong Inside Sales and Outbound Sales skills, with experience in reaching out to prospects and closing opportunities.
• Candidates should possess effective Lead Generation abilities, including prospecting, qualifying leads, and managing a sales pipeline.
• Candidates should possess excellent Communication and Interpersonal Skills for engaging donors, partners, and internal stakeholders.
• Relevant experience in nonprofit, environmental services, or technology recycling is beneficial.
• Proficiency with CRM software, email outreach tools, and basic office applications is preferred.
• Ability to work independently in a remote environment, manage time effectively, and meet performance targets.
• High school diploma required; post-secondary education in business, communications, or a related field is an asset.