Outreach Specialist

Company Description Brand NXT is a strategy-focused brand consultancy that operates at the intersection of business logic and brand identity, helping organizations build brands that the market genuinely respects. Rather than selling quick executions, the team challenges assumptions and pressure-tests positioning before any marketing investment is made. Brand NXT treats brand as a structural foundation for sustainable growth, impacting customer acquisition, retention, and long-term marketing performance. The company partners closely with founders and operators who recognize deeper issues in how their brand is perceived and want to close the gap between what they say and what the market believes.

Role Description The Outreach Specialist is a full-time, on-site/Remote role based in Gurugram. This position focuses on building and maintaining relationships with local partners, communities, and stakeholders to expand Brand NXT’s visibility and impact. Daily responsibilities include planning and executing outreach initiatives, conducting research on target audiences, and representing the brand at meetings, events, and community activities. The Outreach Specialist will handle inquiries, support prospective and existing clients with timely information, and collaborate with internal teams to ensure messaging is consistent and aligned with Brand NXT’s strategic positioning. The role also involves preparing clear written communication, reports, and updates that reflect outreach findings and recommendations.

Qualifications

• Candidates should possess strong Communication and Customer Service skills to engage stakeholders, manage inquiries, and represent the brand professionally.
• Candidates should possess Community Outreach and Research skills to identify opportunities, understand audience needs, and design effective engagement initiatives.
• Candidates should possess Writing skills to produce clear emails, outreach materials, reports, and basic documentation.
• Strong interpersonal skills and the ability to build trust with diverse communities and partners.
• Organizational and time-management abilities to handle multiple outreach activities and deadlines.
• Prior experience in outreach, community engagement, or client-facing roles is preferred.
• Bachelor’s degree in Communications, Marketing, Social Sciences, or a related field, or equivalent practical experience.