P2P Operations Intern (Latam Regions)

About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Project Overview：This internship role sits within the Bybit Fiat P2P Regional Operations team, supporting day-to-day operations and growth initiatives in latam. The intern will work closely with the Regional Operations Manager and BD team to gain hands-on experience in P2P marketplace operations, merchant ecosystem management, market research, and cross-functional coordination in a fast-paced crypto/fintech environment. Key Responsibilities： 1. Operational Support Assist in monitoring regional P2P performance metrics (transaction volume, competitiveness, dispute rates, etc.); Help identify operational bottlenecks and compile data-driven insights for the team 2. Market Research & Analysis Research regional P2P market trends, payment methods, pricing dynamics, and competitive landscape ; Compile reports on merchant feedback and user behavior patterns to support product and strategy decisions 3. Merchant Ecosystem Assistance Support merchant onboarding processes, documentation, and communication ; Help maintain merchant performance tracking dashboards and incentive program records 4. Campaign & Growth Support Support execution of regional growth campaigns, user acquisition initiatives, and go-to-market rollouts; Track campaign performance and prepare summary reports Requirements： 1. Strong analytical skills; comfortable working with data, spreadsheets, and dashboards 2. Excellent written and verbal communication skills in English and Spanish/Portuguese 3. Detail-oriented with strong organizational and time-management abilities 4. Self-motivated, proactive, and able to thrive in a fast-paced, ambiguous environment 5. Available for a minimum of 3 months, full-time or part-time (≥4 days/week) 6. Prior internship or project experience in operations, business development, fintech, or marketplace platforms Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.