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Part-time Customer Service Support (Non-Voice) for a Personal Care Company

Hiring from
Philippines
Work type
Remote
Posted
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MRF 550547

Hours of Support:
Monday and Tuesday 9 am - 1 pm EST
Wednesday 9 am - 11 am EST
And when we have an SL, PTO's or Emergency PTO.

Date of Training:
Campaign Training - 10/21/2026
Kindly be reminded that the training duration is 8 hours
3:00 PM-12:00 AM PHT

Requirements
1-3 Years of Experience
Software/platforms required: Zendesk
Skills and Experience Required
Team Player
Excellent Customer-Centric Communication Skills
Multitasking Ability
Attention to Detail
Time Management & Prioritization
Problem-Solving Skills
Tech-Savviness
Adaptability & Flexibility

Responsibilities
To be able to provide excellent customer service through chat and email.
At least 1 year of work experience
Excellent communication skills
Excellent customer service skills
Can work with minimal supervision
Has good work etiquette and no reliability issues
Attention to detail
Critical thinking skills
Out-of-the-box thinking
Willingness to help out

Knowledgeable in Zendesk.

If this sounds like you, then you’re just who we’re looking for to join our remote LTVplus squad!

Who We Are: LTVplus – Your Global Remote Team
At LTVplus, we’re all about delivering WOW-worthy customer experiences for brands worldwide. We’re a remote-first company with a team spread across the globe, embracing flexibility and diversity in everything we do. We work with various clients, bringing personalized support to enhance their customer experiences.

When you join LTVplus Your Mission will be to:
  • Handle customer inquiries across email, chat, and social media like a pro.
  • Be the voice of the brand, providing personalized and top-notch support.
  • Collaborate with our awesome team to boost customer satisfaction and share insights.
  • Use various tools and platforms to troubleshoot and resolve customer issues efficiently.
  • Adapt to different client needs – because every day is a new adventure!
Tech Checklist – Gotta Have It!
  • A reliable computer (preferably younger than 3 years) and a stable high-speed internet connection.
  • Some experience with customer support software (e.g., Gorgias, Zendesk, Intercom) would be awesome!
  • A quiet, cozy workspace to handle calls and chats like a pro.

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Your First 30-60-90 Days at LTVplus: What to Expect


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