Part-Time System Administrator (Work From Home - Luzon)

Job Description This is a remote position. Who We Are At Sozoroad, we are a dynamic consulting and technology partner dedicated to assisting small and mid-sized businesses, nonprofit organizations, and local government entities in navigating change and fostering growth through innovation. Our team brings extensive expertise in digital strategy, operations, and emerging technologies—delivering practical solutions that make a tangible impact. We understand the unique challenges of our clients because we collaborate closely, listen attentively, and adapt swiftly. Our mission is clear: to empower organizations to address today's challenges and build for tomorrow—with smarter systems, sharper strategies, and a human touch. We think big, act boldly, and are laying the groundwork to become a leading force in our industry. What You'll Do As a Part-Time System Administrator at Sozoroad, you will play a crucial role in managing and optimizing the systems, tools, and platforms our team relies on every day. You’ll work closely with both leadership and technical teammates to ensure that all business-critical tools are running at full capability. Your primary goal is to troubleshoot, maintain, configure, and enhance systems to maximize operational efficiency. Responsibilities Ensure the proper functioning and integration of internal systems. Configure user permissions, access levels, and integrations across platforms to support team productivity and security. Troubleshoot and resolve system-level issues, errors, or tool limitations—including network-related issues such as connectivity or access failures. Collaborate with the Backend Software Developer on overlapping tools and tech-related workflows. Assist with internal technical roll outs and configuration projects, including basic networking setups and remote access configurations. Support the team by managing the back end of key systems, monitoring usage, and identifying opportunities to streamline workflows. Stay updated with new product features or changes across our tool ecosystem, ensuring best practices are applied. Document systems configuration, troubleshooting guides, and user processes to support a self-sufficient and scalable team. Who You Are You are a systems-savvy, tech-oriented problem solver who thrives on making things run smoothly. You understand not only how digital tools function individually, but also how they work together across systems and networks to support business operations. You may not be a full-time developer, but you can navigate admin panels, integrations, and technical or network settings with confidence—and collaborate easily with software engineers when needed. If you’re highly organized, resourceful, and enjoy taking ownership of internal tech operations, we invite you to apply and contribute to our dynamic team . Requirements Display outstanding written and verbal communication skills in English. A bachelor's degree in Information Technology, Information Systems, Computer Science, or a related field is preferred but not required. Equivalent work experience will also be considered. Adaptability to work within Eastern Standard Time (EST) for efficient collaboration. Familiarity with Zoho applications and other common productivity/SaaS platforms. Experience in managing tool integrations, troubleshooting access and performance issues, and configuring systems for organizational use. Working knowledge of networking concepts such as IP addressing, VPNs, DNS, and troubleshooting connectivity between systems. Experience with system security, access controls, or CRM system management. Comfortable reading technical documentation and collaborating with developers when needed. Ability to work independently, prioritize multiple tasks, and support a distributed team remotely. Understanding of API-level logic and how tools interact, even without writing code. Familiarity with Twilio, VoIP setups, or telecom integrations is a plus. Benefits Competitive Compensation: Your contribution will be recognized and compensated appropriately. Opportunities for Growth: Your professional journey will find numerous avenues for growth within our structure. Structured Part-Time Role : Benefit from a part-time role tailored to respect your other commitments. Remote Work Benefits: Work from a comfortable location, free from the constraints of a daily commute. Continuous Learning: Engage in diverse learning opportunities to enhance and expand your skill set. Performance Recognition: Achievements, both big and small, are recognized and celebrated. Sozoroad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are also committed to providing reasonable accommodations to individuals with disabilities throughout the hiring process. We believe the strongest teams are built on a wide range of life experiences, ideas, and perspectives. We welcome applicants from all walks of life who are passionate about making an impact. Learn more about us at sozoroad.com/about .