Partner Relations Officer

🌍About us: Scope Markets is a rapidly expanding Group of companies providing online trading services, with regulated entities and operational hubs around the world. Scope Markets aims to provide the best in class trading infrastructure to cater to the needs of all types of clients from the beginners to the very ultimate institutional traders. We are extraordinarily proud to provide cutting-edge technology, speedy execution, and low latency solutions to our clients to ensure the most optimal trading environment through strategic placement of trading servers, and robust software and hardware 🔍 The Role: Partner Relations Officer will support the Partner Relations team in managing the operational processes related to Introducing Brokers (IBs). This role focuses on assisting with onboarding, ensuring proper documentation, and providing day-to-day operational support to partners. The ideal candidate is detail-oriented, eager to learn, and able to collaborate effectively with internal teams. 🚀 How you can make a difference: Assist with onboarding partners across Group entities in line with AML & KYC requirements. Support in reviewing onboarding applications, agreements, and rebate structures. Help configure IB rebate structures under supervision to ensure accuracy in internal systems. Liaise with internal departments to support and streamline IB processes. Provide assistance with operational queries such as partner portal issues or client assignment checks. Support the handling of rebate allocation processes for IB partners. Assist the team in coordinating with marketing to ensure partners receive necessary materials and resources. Contribute to maintaining accurate partner records and documentation. Participate in identifying ways to improve internal processes and increase efficiency. 🎯 Requirements: Bachelor’s degree in Business, Finance, Operations, or a related field. Strong command of the English language, both written and verbal. Previous experience in financial services, partner support, or customer service will be considered as an advantage. Good problem-solving skills with attention to detail. Ability to multitask and follow instructions accurately. Team-oriented with good interpersonal skills 🎯 Skills and Competencies: Strong communication skills (verbal and written). Basic analytical and organizational skills. Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint). Willingness to learn CRM and internal systems. Proactive and customer-focused attitude. Ability to work under supervision while developing independence. 🎯 Personal Specifications: Adaptable and flexible in a dynamic environment. Focused on accuracy and attention to detail. Driven and self-motivated with a strong work ethic. Highly organized with strong time management skills. 💰 Perks & Benefits: Attractive Remuneration: A competitive salary package based on your qualifications, experience, and skills. Performance-Based Rewards: Annual discretionary bonuses based on individual and company performance, and yearly salary reviews aligned with market salary benchmarks Generous Time Off: Annual Leave days to rest and recharge. Well-being Support: Health and wellness are our priority. Retirement Planning: Company contributions to our provident fund, helping secure your future. Exclusive Discounts: Access to a company discount card scheme, offering savings across various services. Vibrant Work Environment: Be part of an energetic and diverse multicultural team. Flexible Work Arrangements: Benefit from our hybrid work model, giving you the freedom to work from home. Career Growth: Opportunities for continuous personal development and career advancement. Team Bonding Events: Annual company events and parties to foster connection and engagement among employees.