Partner Success Associate (12-month contract)

Yodeck is a fast growing Software as a Service (SaaS) company that is laser focused on disrupting the $23B digital signage industry. Yodeck’s affordable, easy to use, and feature rich solution has been developed to democratise digital signage and empower businesses around the world. Since its introduction in 2016, Yodeck has powered over 200.000 screens across every type of business, from restaurants and retail stores to schools, stadiums, and conference halls. As one of the top 5 digital signage SaaS platforms globally, Yodeck is looking for curious and smart people to help us drive even faster growth. About the Role As a Partner Success Associate , you'll support our Channel Partner team across day-to-day operations, partner communications and CRM management. This is a 12-month contract based in Athens (hybrid). It reports to the Head of Partnerships EMEA. Responsibilities Partner Operations Run and optimise partner onboarding Handle data entry, CRM updates and pipeline hygiene Assist with MBR and QBR scheduling and preparation Track and flag open action items, billing follow-ups — closing loops and assisting to partner needs Support with long-tail partner communications: run regular touchpoints, answer product questions, and escalate where needed Keep partner records clean and up-to-date in HubSpot Learn How the Channel Works Build working knowledge of Yodeck's platform, pricing, and partner programme Contribute to building the playbooks, templates, and processes we're creating as a team Recent graduate in Business, Marketing, Communications or similar (0–2 years experience — first internship welcome) Fluent English, native or near-native Greek Strong written communication — this role runs on email, Gdocs, and HubSpot Comfortable in spreadsheets and project trackers — you don't need to be a wizard, but you can't be afraid of a formula High follow-through — you close loops, you don't wait to be chased Organised, direct, and open to feedback Bonus Points For Prior exposure to B2B, SaaS, Sales Ops, or Customer Success Familiarity with HubSpot, Asana, or Google Workspace Competitive salary Company-wide bonus scheme and a great Stock Option plan Amazing workplace, certified as Great Place to Work Hybrid Work From Home policy Office gym, nutritionist, and meal vouchers Individual training budget for professional development Private medical insurance plan Fun and collaborative start-up environment (with amazing offices!) Flexible working arrangements Commuting Expenses Equal opportunity and workplace diversity As part of our dedication to the diversity of our workforce, Yodeck is committed to Equal Employment Opportunity. Our people are our strongest asset and we acknowledge that all we have achieved so far is the solid outcome of our people’s contributions.