Your responsibilities will include:
At ParkMundo, we believe successful partnerships drive sustainable growth. As Partner Success Manager for the DACH region, you will be responsible for acquiring, onboarding, developing, and retaining parking operators across Germany, Austria, and Switzerland.
You will act as the trusted advisor for our partners, helping them optimize pricing, occupancy, customer satisfaction, and revenue performance on the ParkMundo platform. Working closely with Marketing, Product, and Customer Support, you will ensure that our partners achieve measurable business results while contributing to ParkMundo's continued expansion.
This role is ideal for a commercially minded relationship builder who enjoys combining business development with strategic account management and partner success.
Partner Acquisition & Market Expansion
Identify, prospect, and acquire new parking operators throughout the DACH region.
Build and maintain a strong pipeline of partnership opportunities.
Lead commercial negotiations and contract discussions.
Manage the complete onboarding process from signed agreement to successful launch.
Represent ParkMundo at industry events, trade fairs, and partner meetings.
Partner Success & Relationship Management
Serve as the primary point of contact for a portfolio of parking operators.
Build trusted, long-term relationships with decision-makers and operational stakeholders.
Ensure partners are successfully onboarded and realize value quickly.
Conduct regular business reviews to discuss performance, growth opportunities, and strategic initiatives.
Proactively identify risks to partner satisfaction and retention and take corrective action where needed.
Act as the voice of the partner internally by sharing feedback and advocating for improvements.
Revenue Growth & Portfolio Optimization
Analyze partner performance using data and market insights.
Provide recommendations on pricing, inventory allocation, occupancy optimization, and revenue management.
Identify opportunities to increase partner bookings, revenue, and market share.
Drive adoption of new products, features, and commercial opportunities.
Collaborate with partners on joint growth plans and promotional initiatives.
Operational Excellence
Monitor partner performance, service quality, and compliance with platform standards.
Conduct periodic site visits to strengthen relationships and assess operational quality.
Resolve operational issues efficiently by coordinating with internal teams.
Maintain accurate CRM records, forecasts, and partner documentation.
Track KPIs related to partner performance, retention, and growth.
Market Intelligence
Monitor industry trends, competitor developments, and customer behaviour.
Identify emerging opportunities and threats within the DACH market.
Provide market feedback to Supply, Product and Marketing teams.
Profile requirements:
Essential
Native or fluent German and strong English communication skills.
2+ years of experience in Partner Success, Account Management, Business Development, Hospitality, Travel, SaaS, Marketplace, or similar B2B environments.
Proven ability to build relationships and manage stakeholders.
Strong commercial mindset with experience negotiating and closing agreements.
Analytical skills with the ability to translate data into actionable recommendations.
Self-starter mentality with excellent organizational and prioritization skills.
Willingness to travel regularly within the DACH region.
Nice to Have
Experience working in a marketplace, travel-tech, mobility, or hospitality business.
Experience with revenue management, pricing optimization, or yield management.
Familiarity with CRM systems.
What you can expect - What we offer you:
A full-time position (32–40 hours per week) initially structured as a one-year contract, with a clear trajectory toward a permanent role based on performance and mutual fit.
Compensation: A gross monthly salary between €3.500 and €4.500 excluding 8% holiday allowance (based on a full-time schedule), commensurate with your experience and qualifications.
Flexibility: A hybrid, output-driven work environment with flexible hours to support a healthy work-life balance.
Time Off: 25 days of annual leave (based on 40 hours per week).
Work from Anywhere: The unique opportunity, upon mutual agreement, to extend your travels by working remotely from your holiday destination for a few weeks per year.
Professional Growth: Dedicated opportunities for personal and professional development.
Sustainable Employability Budget: You will receive an annual development budget to support your personal development.
Impact: A pivotal role within a high-growth organization.
Additional information
How to Apply
Does this role sound like your next challenge? We’d love to hear from you!
Please submit your CV and motivation letter. Let us know why you’re the right person to drive partner success in the DACH region!
We aim to respond to all applications within five business days. The application deadline is June 21, and the first round of interviews will take place on Tuesday, June 23.
Questions?