Partnerships Manager

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America. We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. Embrace Pet Insurance , a subsidiary of Doubtless, is leading the way in redefining pet health insurance in the U.S. We’re committed to open and honest communication, products that earn the trust of our Embraced pet parents, and customer service that’s both personal and professional. Join an award-winning team at the forefront of the industry. Our Sales and Service teams are J.D. Power certified for Outstanding Customer Service Experience for Phone Support. This recognition marks a turning point in how pet insurance providers are evaluated, and we’re proud to lead the way in setting a new standard for clarity, compassion, and reliability every time a pet parent reaches out for support. Job Summary: Embrace is seeking a Partnerships Manager, to be high-impact, hands-on, responsible for growing new business for Embrace via affinity partners by owning key relationships and executing lead-generation initiatives. This role is designed for someone who can operate independently in partner discussions, make sound decisions, and move opportunities forward, but who is equally comfortable rolling up their sleeves to build partner-facing materials from disparate data points across Embrace and drive cross-functional execution. While supported by a Specialist for coordination and process management, this individual remains deeply involved in the work and is accountable for outcomes end-to-end. Job Location: Hybrid – Cleveland, OH Main Responsibilities: Ability to independently own partner relationships and represent Embrace with confidence Strong commercial instincts and experience driving partnerships that deliver measurable results Highly execution-oriented; willing and able to “get in the weeds” to move work forward Excellent communication and storytelling skills, especially in presentations and partner-facing materials conveying the value proposition of an Embrace partnership Proven ability to influence and hold cross-functional teams accountable without direct authority Strong analytical mindset with the ability to turn data into insights and decisions Organized and adaptable in a fast-paced, evolving environment Landing and Mobilizing Partnerships: Build and manage a strong pipeline of B2B partnership opportunities across insurance, financial services, and adjacent verticals Independently lead partner conversations as a primary point of contact, from initial outreach through partnership agreement structuring, onboarding, and continued performance acceleration Develop proposals, business cases (e.g., pro-forma and volume-based commission models), and data-driven narratives to land and expand partner relationships as a primary point of contact and trusted advisor Identify and execute on opportunities to expand and deepen existing partnerships by translating Embrace performance data and pet-specific best practices into value-add insights Lead partnership launches by facilitating collaborating with partner Marketing teams to generate Embrace leads, holding partners and internal Embrace stakeholders accountable for launching with quality and speed Operational Excellence and Internal Leadership: Provide strategic leadership over various internal infrastructure-building initiatives, including overhauling our account management / CRM processes, developing a library of partner assets, and refining the suite of offerings to partners Work directly with Embrace Marketing, Sales, Service, Business Intelligence, Product, and other teams to advocate for partner needs and showcase Embrace functional expertise to strengthen partner relationships Maintain continuous improvement mindset to drive internal execution in pursuit of new business growth goals – how can we continuously leverage the work being done across Embrace to drive more production from our partners? In doing so, what processes can be made more efficient; what knowledge gaps can be filled? Basic Qualifications: Bachelor’s degree in business, marketing, or related field (or equivalent experience) 5–8+ years of experience in strategic partnerships, business development, or management consulting with extensive client-facing experience Demonstrated success owning deals and/or partnerships end-to-end Experience building presentations, business cases, and client-facing materials Background in / knowledge of insurance, financial services, or other regulated industries preferred Skilled in Microsoft Office: PowerPoint, Excel, PowerBI are important parts of the role Other Requirements : Willingness to travel for partner meetings and industry events Comfortable operating with autonomy while also contributing as a hands-on team member Excels at prioritization and managing multiple initiatives at once Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.” #LI-Hybrid All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following: Comprehensive full medical, dental and vision Insurance Basic Life Insurance at no cost to the employee Company paid short-term and long-term disability 12 weeks of 100% paid Parental Leave Health Savings Account (HSA) Flexible Spending Accounts (FSA) Retirement savings plan Personal Paid Time Off Paid holidays and company-wide Wellness Day off Paid time off to volunteer at nonprofit organizations Pet friendly office environment Commuter Benefits Group Pet Insurance On the job training and skills development Employee Assistance Program (EAP) Interview Technology Notice: Please note that phone and video interviews or screenings may be recorded and transcribed using interview technology to support our recruitment process. By continuing with the interview, you consent to this use. Text Messaging Notice: If you provide a mobile phone number, you may receive job-related communications via text message. Message and data rates may apply. You may opt out of text communications at any time by replying “STOP.”