Parts Sales Advisor - Apprentice

At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Location: Head Office – Ashby-de-la-Zouch, Leicestershire Our UK Parts Sales Unit is the dedicated parts enquiry team for Konecranes in the UK, operating from our Head Office in Ashby-de-la-Zouch. With an annual turnover of £15 million, the team plays a vital role in supporting our customers and internal stakeholders. We are currently seeking a motivated and enthusiastic Apprentice Sales Advisor to join our dynamic team. This is an excellent opportunity to launch a career in sales within a fast-paced, supportive office environment. Key Responsibilities: Respond promptly and professionally to parts sales enquiries from a diverse engineering customer base Prepare accurate and timely quotations for maintenance service customers Support external UK customers, manage global export enquiries, and assist Konecranes’ internal service branches across the UK Ensure prompt and professional communication to maintain high levels of customer satisfaction Working Pattern: 37.5 hours per week 4 days based in the office (inc. 1 day hybrid upon completion of training) 1 day per week allocated for college release Candidate Profile: Education: 5 x GCSEs or equivalent (minimum grade 4), including maths and English. Strong verbal and written communication skills An interest in engineering is essential Eagerness to learn and grow within a professional environment High levels of enthusiasm, motivation, and self-initiative Technically minded with a proactive approach to problem-solving Flexible and adaptable to changing priorities Proficient in using computers and standard office software Committed to delivering excellent customer service Our Apprenticeship Programme spans 15 months and is built on traditional learning methods, combining hands-on experience with dedicated coaching and mentoring from our experienced Sales Engineers/advisors. This approach ensures you gain practical knowledge, develop essential skills, and build a strong foundation for a successful career in sales. Upon successful completion of the apprenticeship, you will receive: A nationally recognised NVQ qualification in line with your apprenticeship programme Comprehensive on-the-job training and experience in a professional sales environment The opportunity for a permanent position within our UK Parts Sales Unit Continued career development and progression opportunities within We offer: A competitive apprentice basic salary 25 days annual leave, plus bank holidays Employee shares save scheme Retail, leisure and travel discounts Free onsite parking Quarterly team lunches Gallons of free tea, coffee and hot chocolate A friendly working environment and an awesome team spirit! Konecranes moves what matters . We are a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to the breakthroughs at moments that matter most, because we know we can always find a safer, more productive and sustainable way. That's why, with 16 000+ professionals in over 50 countries, we are trusted every day to lift, handle and move what the world needs. Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.