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Patient Benefits Analyst/FT Hybrid - Springfield

Hiring from
United States
Work type
Hybrid
Posted
Sep 28, 2026
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Find your calling at Mercy!

Serves as an analyst for Mercy Receivables system development, re-engineering, or system enhancement projects. Negotiates ad hoc agreements with third party payers. Maintains databases, spreadsheets, computer and paper files related to interfaced software packages. Responsible for routine reporting and pro-active analytical support relating to the systems. Responsible for ensuring that systems are designed to obtain optimum reimbursement for Accounts Receivable, including building/maintaining system tables. Works effectively with Patient Accounting, Information Services, Medical Records, Admitting, Nursing, Fiscal Services, Unity Health Network, third party payors, vendors, and other external customers to bring about problem resolution in a professional manner. Responsible for development of user training manuals. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

MINIMUM QUALIFICATIONS:
Education: High school diploma required.

Experience: Minimum of five (5) years of relative experience necessary.

Other skills & knowledge:(skills, knowledge, abilities)
Interpersonal and organizational skills required. Must possess superior oral and written communication skills, and analytical skills. Must be capable of handling a large volume of transactions on a daily basis and considerable CRT use. May need to be on-call and/or report to work during unusual hours for system testing or troubleshooting.

PREFERRED QUALIFICATIONS:
Education: Bachelor degree in business/information system preferred.

Experience: Minimum of five (5) years of relative experience necessary.

Other skills & knowledge: Knowledge of personal computer and software desired.

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

About Mercy

Transforming the Health of Our Communities

Our Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help.

A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.

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