Payment Posting Representative (2644) Fully Remote • USHV - Corporate Main - Franklin, TN 37067 Apply Overview Position Type Full Time Job Shift Day Education Level High School Diploma/GED Travel Percentage None Category Other Positions Apply Description US Heart and Vascular is needing a Remote Payment Posting Representative to join our team. Position Summary: The Payment Posting Representative performs the role of accurately recording and reconciling incoming payments (electronic and manual) from patients, insurance companies, and other third-party payers. This position requires a strong attention to detail, financial acumen, and a thorough understanding of healthcare billing and reimbursement processes. Responsibilities: · Post payments daily as assigned · Receive and review incoming payments, including checks, electronic funds transfers, credit card payments, and electronic remittance advice (ERA) files from insurance companies. · Verify the accuracy of payment amounts, patient information, and insurance details. · Identify discrepancies or payment errors and escalate them to the appropriate staff members. · Apply adjustments to patient accounts as necessary, such as deductibles, co-payments, or contractual adjustments. · Ensure that denied claims are routed to the appropriate work queues in the EMR system. · Generate and reconcile daily batch reports on all posting activities. · Perform reconciliation of payments received against the EMR batches to validate posting amounts. · Assist with the troubleshooting and resolution of system-related issues affecting cash posting processes. Requirements: · Familiarity with medical office procedures and billing practices · Knowledge of the accounts receivables (A/R) process · Min of 1 years of experience in revenue cycle management · One year healthcare or insurance billing processing experience required · One plus years' customer service experience required · Knowledge of medical terminology, CPT, ICD-10-CM, HCPC codes, CCI edits and HIPAA regulations · eClinicalWorks experience a plus · SmartSheet experience a plus
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