Payroll and Training Capability Lead (Ireland)

About SD Worx

Job purpose:

The Ireland Payroll Capability and Training Lead (MAU Trainer) is responsible for building and sustaining a structured, scalable payroll training capability that accelerates time‑to‑productivity, strengthens legislative depth, and supports the sustainable growth of the Ireland MAU Hub.

Key result areas and related KPIs (expected outcomes):

• Onboarding & Training Delivery: Design and deliver structured onboarding programmes, training initiatives, and learning journeys for new and existing employees.

• Capability Development: Conduct skills gap analyses and deliver targeted training based on performance data, KPIs, audits, and business needs.

• Certification & Compliance: Drive IPASS certification and legislative training, and strengthen payroll compliance knowledge across the team.

• Training Framework Ownership: Own and continuously evolve the training curriculum, skills matrix, and capability framework in line with the growth strategy.

• Operational Support: Support payroll transitions, enable the onboarding of new clients and payrolls, and address quality or error trends through targeted training interventions.

• Continuous Improvement: Use data, including KPIs, error trends, and audit findings, to refine training and improve payroll accuracy and performance outcomes.

Key accountabilities:

• Reduce time-to-productivity for new joiners.

• Strengthen legislative capability across the hub.

• Enhance payroll accuracy and compliance.

• Enable scalable onboarding aligned with hub growth.

• Increase IPASS certification pass rates.

• Reduce payroll errors linked to capability gaps.

Knowledge & technical skills:

• Payroll Expertise: Deep knowledge of Irish payroll legislation and end-to-end payroll processing.

• Training Capability: Strong instructional design, facilitation, and coaching skills.

• Data-Driven Approach: Ability to use performance data to identify and address capability gaps.

• Communication: Able to communicate complex topics clearly, practically, and engagingly.

• Other Skills: Demonstrates a structured and proactive approach, with strong attention to detail, effective stakeholder engagement, and a commitment to continuous improvement and capability uplift.

Educational qualifications:

• Higher School Certificate (HSC) or equivalent

• Payroll Technician Certification (Irish payroll)

• Train-the-Trainer certification

Work experience:

• 5–8+ years of relevant experience, including proven experience in payroll operations; Ireland payroll experience is preferred.

• Experience in delivering, coordinating, or supporting process training initiatives.

• In-depth understanding of payroll and operational processes.

What do we have to offer?

• Leaves: the types of leave granted from day 1 (annual leave, study leave, maternity/paternity leave, wedding leave, compassionate leave). Eligible for seniority leave after 3 years

• Insurance benefits: Medical insurance fully paid by SD Worx for you and two dependents (children up to 18 years old). Option to upgrade available. You are also eligible to enroll your parents in your medical insurance at a subsidized rate

• Monthly fixed transport allowance

• No deduction for using the company’s transport after work

• Eligible for a mobile voucher, redeemable at one of four suppliers, renewable every 3 years

• Fixed internet allowance for home use

• Career break option

• Workation: possibility to work from any SD Worx location (4 weeks per year, EU only)

• Yearly performance review with remuneration review

• Yearly company bonus

• Car loan: subsidized interest facility

• Referral program

• Learning opportunities: through an individual development plan and professional training

• Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

Salary range information will be shared with candidates during the initial interaction with the Talent Acquisition team, either by phone or email.

Please be informed that upon successful completion of the interview process, you will be required to submit a recent Certificate of Character, and you will undergo a background check as part of our standard legal procedures.