Payroll Coordinator

Overview

At OSL Retail Services, we believe people are the heart of everything we do, and it is an exciting time to be part of something special! Our momentum is growing, and is fueled by innovation, collaboration, and a shared entrepreneurial spirit that drives real results. Founded in 2012 in Mississauga, Ontario, OSL delivers customized sales solutions in retail, direct sales, and customer acquisition, all built on a foundation of integrity, respect, and passion. Our culture thrives on connection, purpose, and growth. If you’re looking for a place where your talents are valued, your ideas matter, and your career can grow, we’d love to meet you.

About the role:

We are seeking a highly analytical, compliance-driven Payroll Coordinator to oversee payroll operations. Our ideal candidate will be responsible for Full-Cycle Payroll Processing. In this role, you will lead the end-to-end processing of hourly and salaried payrolls while driving operational excellence through robust internal controls and advanced data reconciliation. As a key member of our collaborative 6-person payroll, you will ensure absolute accuracy, strict regulatory compliance, and seamless cross-functional alignment.

What you’re responsible for:

• Accurately process, verify, and finalize complex multi-frequency payrolls for both hourly and salaried employees.
• Leverage hands-on expertise in ADP Workforce Now (WFN) to maintain employee records, manage system configurations, and process structural adjustments.
• Address escalated employee and management inquiries with a high degree of professionalism, discretion, and confidentiality.
• Advanced Excel (VLOOKUPs, data validation) to audit time-tracking data and eliminate anomalies prior to final transmission.
• Complete monthly and year-end reconciliations, balancing payroll registers, cash flow reports.
• Identify opportunities to strengthen internal controls, minimize payroll risks, and optimize data workflows.
• Partner constructively within a payroll team, sharing insights to maintain balanced workloads and ensure seamless operational coverage.
• Collaborate closely with teams, HR, Finance, and Commission team to streamline data transfers and resolve complex exceptions.

Job Requirements:

• 7+ years of progressive, full-cycle payroll processing experience within complex corporate environments.
• Active Payroll Compliance Professional (PCP) designation is required.
• Proven, hands-on administrative expertise in ADP Workforce Now (WFN) or other payroll systems.
• Reporting, data validation, auditing and formulas (VLOOKUPs,).
• Strong computer skills with proficiency in Microsoft Office Suite
• Thorough, up-to-date working knowledge of Canadian payroll legislation, provincial tax rules, and CRA regulations.
• Exceptional attention to detail, strong problem-solving capabilities.
• An uncompromised commitment to handling sensitive financial data with total integrity.
• Ability to work in a fast-paced environment and be a self-starter.
• Excellent communications skills, verbal and written.
• Effective time management skills and highly organized.

Let's Talk Perks:

While the starting salary for this role typically begins at $65,000 to $68,000, your final offer will reflect your relevant skills, individual strengths and experience. Beyond the numbers, we’re proud to offer a holistic package that includes bonus opportunities, room to grow, chances to be recognized, top-tier benefits, and perks that make coming to work something you can look forward to. We’re committed to supporting your success every step of the way.

• Generous time off: Start with 3 weeks of vacation, plus extra flex days to recharge.
• Comprehensive benefits package: Includes medical, dental, vision, health spending account, and Teladoc virtual care.
• Retirement support: Company-sponsored savings plan to help build your financial future.
• Hybrid work model: Designed to support collaboration, learning, and meaningful connections.
• Top-tier tools: Best-in-class systems and equipment so you can do your best work.
• Convenient location: Our Mississauga office offers free parking, EV charging stations, and direct access to public transit for both Toronto and Mississauga.
• OSL Cares: Opportunities to give back through community and charity initiatives.
• WE at OSL: Supporting women’s empowerment and leadership.
• Career growth: Ongoing training, development, and programs to help you advance.
• Award-winning culture: Proud to be one of Canada’s Best Managed Companies for 8 years running — now a Platinum Club member.

The Interview Process:

• Step 1: If your profile is a match, we will invite you for a first conversation with the recruiter.
• Step 2: The next step is an in-person interview with the hiring Manager.
• Step 3: The next step is an in-person interview with the hiring Manager and SVP Finance.

If this sounds like you and you are excited to be a member of our team, please apply now.

Disclaimer: As part of our recruitment process, we utilize artificial intelligence (AI)-based tools to assist with certain stages, including initial resume screening and skills-matching assessments. These tools are designed to help our hiring team identify candidates whose experience and qualifications align closely with the requirements of the role. Please note that all final hiring decisions are made by our recruitment team. The preceding job description has been designed to indicate the general nature and level of work performed by employees within this job. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. In compliance with Ontario’s Bill 190, we confirm that this posting represents a current existing vacancy within our organization.