Payroll Manager (Full Time Permanent)

Who We Are Carefor is Eastern Ontario’s largest home care and community support services not-for-profit, with over 1,200 employees operating in Eastern Counties, Ottawa, and Pembroke-Renfrew County. The founding chapter of the Victorian Order of Nurses, Carefor has been helping seniors and people living with disabilities in Eastern Ontario live with choice and dignity since 1897. For our staff, we are proud to help them be the best they can be both now and into the future. Through comprehensive onboarding and continual training, you are continuously improving your professional practice with Carefor; and with the HOOPP pension plan, great benefits and a flexible schedule, we’re looking out for you and your family. At Carefor, we know our work matters, and we’re proud of the impact we have in people’s lives Overview Reporting to the Controller and working closely with Human Resources, and Operational departments, the Payroll Manager is responsible for ensuring that Collective Agreements, employment agreements and legislative pay requirements are maintained in accordance with Carefor’s payroll policies and schedules and employee terms & conditions of employment. The Manager maintains up to date knowledge of changes to relevant legislation (e.g., employment standards, Ministry of Labour, CRA requirements), and is accountable for ensuring that Carefor’s practices are aligned and in compliance with legislative requirements. The Manager coaches and mentors’ staff to achieve individual and strategic organizational objectives and plays an active role in planning, promoting, and implementing process improvement and payroll standardization initiatives. The Payroll Manager will lead the implementation of common pay set up and pay practices across Carefor programs and sites. Responsibilities Oversee bi-weekly payroll functions to ensure pay is complete, accurate and issued per schedule. Analyze and resolve pay variances or anomalies. Manage and direct payroll staff including hiring, training, and performance appraisals. Ensure compliance to Collective Agreements and Carefor pay policies and practices. Oversee system configuration to ensure pay set-up follows best practices and legislation in collaboration with Human Resources, Finance guidelines, and pension administration requirements. Develop and document operating policies, procedures, and standards for compliance across the organization. Develop and establish relevant KPI metrics and periodic management reports Ensure appropriate payroll records are maintained. Promote use and conversion to electronic records. Review and approve payroll reconciliations on a timely basis Establish and monitor processes to respond to employee inquiries. Ensure timely handing and resolution of concerns. Ensure timing preparation and distribution of T2200’s and ROE’s. Primary liaison with financial and government agencies and auditors. Lead standardization and payroll process improvement initiatives. Participate as subject matter expert for payroll in corporate wide projects. Support collective agreement negotiations with analysis and data Functions in accordance with Occupational Health and Safety Legislation, established Carefor policies and procedures, best practices, and other legislative requirements. Promote professional development. Qualifications Payroll Compliance Practitioner (PCP) designation is mandatory; Completion or advanced enrollment in a Certified Payroll Manager (CPM) program. Post-secondary degree/diploma in a business administration/payroll program Minimum of 7 years’ experience in a complex payroll environment for a large group of employees with multiple unions. Experience hiring, supervising, and coordinating payroll department staff. Advanced proficiency with payroll programs and applications; experience with Quadrant HRIS an asset. Advanced level proficiency in Microsoft Excel. Experience with Alayacare scheduling an asset In depth knowledge of Ontario Employment Standards, Labour Relations Act, and other applicable legislation. Demonstrated ability to handle confidential information and work under pressure. Strong verbal and written communication skills. Effective problem solving, analytical thinking and decision-making skills. Ability to manage multiple, time sensitive priorities Effectively communicate both verbally and in writing; bilingualism is considered an asset What We Offer Defined Pension Plan with the Healthcare of Ontario Pension Plan (HOOPP) Employee Group Benefit Plan Employee and Family Assistance Program Professional Development Opportunities Leadership team who values innovation, continuous improvement, quality and service excellence while appreciating work-life boundaries A collaborative, diverse and inclusive team culture Wellness program Company events Work-life balance EDI Statement Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodations at any stage of the recruitment process, please let your recruiter know when contacted. All requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.