Relomote
CR

Payroll Officer

CragroupPeople & Talent
Salary
£20/hr
GBP per hour
Hiring from
United Kingdom
Work type
Hybrid
Posted
Sep 24, 2026
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About Us

<p
  style="margin-top: 0px; font-style: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; white-space: normal">At
  Civic Recruitment and Limited, we know that individuals are more than
  just fixed expenses; they are the cornerstone of every thriving
  organisation.&nbsp; That’s why we are passionate about transforming
  recruitment in the public and private sectors. <br/>
</p>
<div>In the modern job market, organisations in both public and private
  sectors face significant workforce challenges. Public sector entities,
  such as local councils and central government departments, often
  struggle with lengthy recruitment processes, limited access to
  qualified candidates, and stringent budgetary and regulatory
  constraints. Private sector businesses, on the other hand, encounter
  high turnover rates, difficulties managing a mix of permanent and
  temporary staff, and challenges in sourcing specialised talent for
  niche industries. These sector-specific obstacles, coupled with the
  universal complexities of payroll management, create a pressing need
  for efficient workforce solutions.<br/>
</div>
<div>
  <br/>
</div>
<div>Civic Recruitment Limited addresses these challenges with
  innovative recruitment and payroll solutions tailored for diverse
  organisational needs. Recognising the critical hurdles organisations
  face, the company leverages its expertise to streamline processes,
  reduce recruitment times, and alleviate administrative burdens. With
  an extensive database of over 1 million pre-screened candidates, Civic
  Recruitment Limited&nbsp;is well-positioned to cater to the specific
  needs of both public and private sectors.<br/>
</div>
<p>
  <br/>
</p>
<div>
  <br/>
</div>

Job Description

Payroll Officer – 12 Month Contract


Location: Nottingham
Rate: £19.96 per hour (Umbrella)
Contract: 12 Month Contract
Hours: Full Time
Working Pattern: Hybrid Working – 3 Days Remote / 2 Days Office-Based
Pay: Bi-weekly

Summary


We are seeking an experienced Payroll Officer to join our dynamic Payroll and Finance team, supporting the NCHA Group. This role is pivotal in delivering precise and efficient payroll services, ensuring all payroll and pension transactions are processed accurately, in compliance with current legislation, organizational policies, and within set deadlines. The ideal candidate will possess robust payroll experience, exceptional attention to detail, and the capability to handle complex payroll queries while providing outstanding customer service. Experience with ITrent is highly desirable.

Responsibilities


Payroll Administration


  • Administer and maintain payroll and pension systems and records.
  • Process payroll transactions accurately and within agreed timescales.
  • Administer colleague expenses, statutory payments, absence-related payroll adjustments, and pension deductions and contributions.
  • Ensure compliance with statutory regulations and organizational policies.

Payroll & Pension Reconciliations


  • Operate and maintain payroll control accounts.
  • Reconcile payroll, net pay, pension, and other related accounts.
  • Investigate discrepancies and implement corrective actions.
  • Maintain accurate and up-to-date payroll records.

Payroll Queries & Customer Support


  • Respond to payroll and pension inquiries from colleagues and managers.
  • Resolve complex payroll issues efficiently and professionally.
  • Provide advice and guidance on payroll procedures and processes.
  • Maintain confidentiality in accordance with Data Protection legislation.

Reporting & Analysis


  • Extract and analyse payroll and financial data.
  • Produce payroll reports and management information.
  • Support statutory reporting requirements.
  • Assist with the preparation of payroll returns and submissions.

Month-End & Year-End Processes


  • Assist with payroll period-end and year-end procedures.
  • Produce relevant payroll documentation within required deadlines.
  • Support the preparation of statutory payroll returns.
  • Ensure compliance with HMRC and pension requirements.

Audit & Compliance


  • Support internal and external audits.
  • Assist with the production of statutory accounts and payroll-related reports.
  • Ensure payroll records comply with legislative and organizational requirements.
  • Maintain robust audit trails and documentation.

Systems & Continuous Improvement


  • Contribute to payroll system improvements and development initiatives.
  • Assist in the development and maintenance of payroll procedures and manuals.
  • Support business transformation and process improvement activities.
  • Identify opportunities to enhance payroll efficiency and accuracy.

Team Support


  • Build effective relationships with internal and external stakeholders.
  • Provide support across the wider Finance and Payroll team when required.
  • Assist with cross-cover arrangements during periods of absence or increased workload.
  • Contribute positively to team objectives and service delivery.

Essential


Requirements

Requirements:

  • Previous payroll administration experience.
  • Experience processing payroll from start to finish.
  • Knowledge of payroll legislation and statutory requirements.
  • Experience administering pensions and payroll deductions.
  • Experience reconciling payroll data and control accounts.
  • Strong numerical and analytical skills.
  • Excellent attention to detail and accuracy.
  • Experience using payroll and financial systems.
  • Ability to manage confidential information appropriately.
  • Strong customer service and communication skills.
  • Proficiency in Microsoft Office, particularly Excel.

Desirable


  • Experience using ITrent payroll software.
  • Previous Housing Association or Public Sector payroll experience.
  • Experience supporting payroll audits.
  • Knowledge of pension schemes and pension administration.
  • Experience producing payroll reports and statistical information.

Skills & Competencies


  • Excellent organizational skills.
  • Strong problem-solving and analytical abilities.
  • Ability to manage multiple priorities and deadlines.
  • Excellent verbal and written communication skills.
  • Ability to explain payroll information clearly and professionally.
  • Strong attention to detail.
  • Ability to work independently and as part of a team.
  • Commitment to delivering a high-quality customer-focused service.

Qualifications


Essential


  • Good standard of education including Maths and English (or equivalent).
  • Relevant payroll experience.

Desirable


  • Payroll qualification (CIPP or equivalent).
  • Finance, Accounting, or Business-related qualification.

What's on Offer?


  • £19.96 per hour (Umbrella)
  • 12 Month Contract
  • Location: Nottingham
  • Hybrid Working – 3 Days Remote / 2 Days Office-Based
  • Bi-weekly Pay
  • ITrent experience highly desirable
  • Opportunity to join a busy and supportive payroll team.
  • Exposure to payroll, pensions, reporting, and finance operations within a large organization.
Applications are particularly welcomed from candidates with experience in Payroll Administration, Payroll Officer, Payroll & Pensions, Finance Officer, Payroll Specialist, Payroll Coordinator, Accounts Payroll, or Public Sector/Housing Association Payroll environments.

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