PCGJP00005116

ServiceNow Platform Administration

Certifications (Mandatory) ServiceNow Certified System Administrator (CSA) & CIS Field Service Management

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ServiceNow FSM Administrator

Req replaces req 4701

Pay 65- 85 doe possibly to 90 .hr price competitively please

Oakland CA - Hybrid

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· Certifications: ServiceNow Certified System Administrator (CSA) and CIS-Field Service Management is MANDATORY.

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This is a hybrid role / Local candidates would take priority.

ServiceNow FSM Administrator

Maintains, configures, and supports the ServiceNow FSM application.

This role ensures scheduling tools, mobile workflows, inventory systems, and dispatcher interfaces operate smoothly to maximize technician efficiency.

Key Responsibilities

· Platform Maintenance: Administer the ServiceNow FSM environment, managing upgrades and daily technical operations.

· Workspace Management: Configure and troubleshoot Dispatcher Workspace to streamline task assignments.

· Mobile Support: Optimize the Mobile Agent app for field technicians, including offline workflows.

· Data Models: Manage work orders, task dependencies, assignment rules, and territory planning.

· Inventory & Logistics: Configure parts management, stockrooms, and asset transfer rules.

· Core Configuration: Build UI policies, business rules, client scripts, ACLs, and system notifications.

Required Skills & Qualifications

· Experience: 3+ years of direct experience with ServiceNow Platform Administration.

· Core Knowledge: Strong grasp of dynamic scheduling, map integrations, and mobile playbooks.

· Certifications: ServiceNow Certified System Administrator (CSA) and CIS-Field Service Management is Mandatory.

From: fieldglass@us.fieldglass.cloud.sap <fieldglass@us.fieldglass.cloud.sap>
Sent: Friday, September 11, 2026 4:06 PM
To: Jennifer Miller <Jennifer@mcgsf.net>
Subject: New Requisition submitted [Requisition ID: PCGJP00005116, Requisition Title: (IT PSP) Operations Data Analyst III]