Pensions Officer
- Hiring from
- United Kingdom
- Work type
- Hybrid
- Posted
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Are you looking for an opportunity to apply your pensions expert with a background in technical management?
The Scottish Public Pensions Agency (SPPA) administers pensions for Scottish Teachers, Police, Firefighters' and National Health Service employees on behalf of the Scottish Government.
We're responsible for protecting the financial futures of over half a million people , that’s around 1 in 10 people in Scotland.
If you’re looking for meaningful work, a supportive environment and a career with purpose, you’ll find it at the SPPA.
Our office is based in Tweedbank in the Scottish Borders, the train station is a short two minute walk away and offers regular services to and from Edinburgh Waverley, making it a convenient and well connected location for commuters.
The surrounding area offers access to green space, walking routes and a strong sense of local community, supporting wellbeing both in and outside of work.
Our modern office building is designed to support flexible and collaborative working, with spaces for teamwork, quiet focus and hybrid working. Colleagues benefit from a comfortable, welcoming environment that reflects our commitment to wellbeing and inclusion.
As a Pensions Officer within our Technical Services team, you will support with the design, build, test and maintenance of complex Excel-based calculation tools that underpin critical Police, Fire, NHS and Teachers public sector pensions, data and payroll processes.
Working in a highly regulated environment, you will help ensure calculators are accurate, compliant, auditable, and version controlled. You will also contribute to an improvement roadmap, identifying innovative, automation-aligned solutions that will strengthen operational resilience.
You will work with various technical experts and operational stakeholders to gather requirements, translate them into clear specifications, and deliver compliant, auditable and user-friendly calculators.
- Build and enhance complex Excel-based calculation tools using robust spreadsheet engineering practices (clear inputs/outputs, validation, error handling, and maintainable formula structures).
- Work closely with the specialist calculation lead, providing operational pensions expertise to support the ongoing development, refinement and compliance/assurance of excel-based user-friendly calculation tools.
- Identify opportunities to streamline and automate administrative processes through calculator development.
- Develop, execute and document appropriate testing, maintaining clear evidence of logic, assumptions, changes and outcomes to support quality assurance and audit readiness.
- Investigate issues raised by users, diagnose root causes, implement controlled fixes, and communicate impacts and mitigations clearly.
- Support structured release management so only approved, accurate versions of calculators are deployed and used
- Work closely with operational colleagues and Technical Services peers to translate requirements into usable calculation tools and to explain technical decisions in plain language.
- Contributes to an improvement roadmap, recommending standardisation and control enhancements to strengthen reliability and user experience.
- Data and Insight – Awareness
- Delivery and decision making at speed – Awareness
- Experience of working with colleagues to review, develop and maintain complex Excel-based calculation tools within a pension’s environment
- Managing a quality service – Level 2
- Working Together – Level 2
Recruitment Principles
As a government organisation, we adhere to the Civil Service Commission Recruitment Principles and we investigate any complaints received in relation to recruitment cases.
At the SPPA, we are committed to The Fair Work Framework
This means offering:
- Security and stability
- Flexible and hybrid working options
- Opportunities to learn and develop
- A respectful and inclusive working environment
At SPPA we want our workforce to be representative of Scottish society and we strive to be a workplace where people are welcomed and valued for the contribution they make.
We support flexible working and encourage applications from people from all backgrounds, including those starting their careers, changing careers, or returning to work.
We are committed to removing any barriers to applying for our jobs and aim to offer support and make reasonable adjustments to allow full participation in the recruitment process.
Our staff are part of the UK Civil Service observing the Civil Service Code and working for Ministers and senior stakeholders to deliver vital public services which improve the lives of the people of Scotland.
We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.
As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.
You can also find out more about careers at the SPPA here - SPPA Careers | SPPA (pensions.gov.scot)