People Operations Coordinator

People Operations Coordinator We’re Gravita: the accountants fuelling ambitious businesses. We’re a full service, tech enabled-firm working with entrepreneurs and businesses to help them achieve their goals, and make an impact in the world. We’re growing fast and are bringing like-minded advisors together to form a full-service tech-enabled accounting partner for thousands of SMEs. Our team use their incredible expertise alongside intuitive technology to help businesses and entrepreneurs plan better and grow faster. Our mission is to become the UK’s leading tech-enabled accounting firm for SMEs. We have ambitious goals and our high-calibre team work hard to achieve them. We are one team with one agenda, working collaboratively in a respectful environment to deliver a great service to our clients. So if you join us, you’ll not only be working on exciting client challenges, you’ll also be helping us shape the future of accounting. The Role We’re looking for a proactive People Operations Coordinator to join our People team. This role is well suited to someone at the start of their career or looking to make a move into the world of People/HR. You’ll be the first point of contact for our business when it comes to People queries, keeping our team inbox running smoothly and supporting key employee lifecycle processes. From preparing contracts and updating our HR system to helping onboard new joiners and making sure leavers have a great send-off, you’ll play an important role in making sure our people have a positive experience. This is a very operational role, where you will be keeping things organised, accurate and moving forward, while learning how a People team functions in a fast-growing business. Key Responsibilities: Monitoring and managing the People team inbox, responding to queries or directing them to the right team member Acting as the first point of contact for employee queries and requests Supporting employee lifecycle processes, including drafting contracts, variation letters and other documentation Maintaining accurate and up-to-date employee records in our HRIS (HiBob) Supporting onboarding and offboarding processes to ensure a smooth experience for all employees Producing and maintaining regular People reports and dashboards Supporting the People team’s use of HR technology and AI-enabled tools Assisting with benefits administration and providing support with payroll processes Identifying opportunities to improve and automate People processes Helping the People team with ad hoc projects and administration as needed About you: We’re looking for someone enthusiastic, organised and ready to learn. You do not need years of HR experience, what matters most is your attitude and willingness to roll up your sleeves. You’ll be a great fit if you: Are looking to start your career in People/HR or are excited to make a career move into this field Have previous experience in an administrative, coordination or customer-facing role. some prior experience in an administrative or customer-facing role (HR experience is a plus, but not essential) Are organised, detail-focused and able to keep on top of multiple tasks at once Are curious about how AI and automation can improve ways of working Are confident using systems and comfortable working with data and documents Bring a proactive, can-do attitude and enjoy helping people Care about creating a positive employee experience and supporting smooth processes This is a great opportunity for someone who is eager to learn and develop their career in People/HR within a supportive, high-growth environment. You will gain hands-on experience across the employee lifecycle while working closely with an experienced People team. The Nitty Gritty Our standard working week is a 37.5-hour week on a hybrid basis (with up to 50% of your time across the month home based and the other 50% office based) Core working hours are 10am - 4pm Monday to Friday Flexible working and happy employees are at the top of our list here at Gravita and we have been working hard to support our teams through the fast-paced changes. It's a busy, fast-paced environment here at Gravita. Feel free to check out our social media channels (Instagram, X, LinkedIn and Glassdoor). Service line Central Teams Role People and Community Locations London Remote status Hybrid