People Operations & People Process Specialist (Fixed-term contract)

Optimal , on behalf of PepsiCo , is seeking a People Operations and People Process Specialist , based in Athens, for a one-year fixed-term contract . Scope of Role As a People Operations and People Process Specialist, you will join the Greece & Cyprus People Function team. The role supports a variety of administrative, operational, and data-related activities, contributing to accurate People data, effective HR processes, compliance with internal control requirements, and the smooth delivery of operational support to managers and People Business Partners. Responsibilities Support compliance with GR&CY Control Environment requirements by maintaining accurate documentation and records. Create, update, and maintain organizational charts and workforce-related documentation. Coordinate and submit job evaluation requests and track outcomes. Perform regular People data validation and quality checks to ensure the accuracy and integrity of employee information. Gather, consolidate, and analyze data required for key People processes, including the Performance Management Process (PMP), People Planning Process (PPP), and other talent initiatives. Provide guidance to managers and employees on HR processes and self-service tools, including supporting the use of myServices and ticket submission procedures. Create and maintain employee-related records and documentation. Prepare presentations, reports, and dashboards on People and business topics. Support Annual Operating Plan (AOP) preparation through headcount validation and workforce data reviews. Help manage HR service tickets and support issue resolution with relevant stakeholders. Assist with ad-hoc HR projects, reporting requests, and operational initiatives as required. Requirements Bachelor's degree in Business Administration, Economics, Psychology, or a related field. Academic background in Human Resources will be considered an advantage. Previous experience in HR Operations, HR Administration, Shared Services, or a similar support role. Experience working with HR systems and ticketing platforms will be considered an advantage. Excellent command of English (both written and verbal). Advanced knowledge of Microsoft Excel and PowerPoint. Strong analytical skills and high attention to detail. Ability to manage confidential information with discretion. Strong organizational skills and ability to manage multiple priorities. Excellent communication skills and a service-oriented mindset. Highly organized, data-driven, customer-focused, and comfortable supporting HR processes, working with data, ensuring process compliance, and collaborating with multiple stakeholders. What the Company Offers The opportunity to join a leading multinational company in the global food and beverage industry, gaining valuable experience within a dynamic People Function team. Collaboration with managers, People Business Partners, and multiple internal stakeholders in a multinational environment. Exposure to a broad range of People Operations and HR processes, including HR systems, data analysis, reporting, and operational initiatives. A competitive remuneration package. About Optimal Since 2005, Optimal has provided unparalleled, bespoke HR services to large organizations and SMEs operating in the EMEA region. We pride ourselves on delivering a 360° business support platform to our clients through 6 service divisions: Talent Acquisition HR Strategy & Talent Development Learning & Development Workforce Management Recruiting Outplacement