People Service Coordinator

Job Description

Your future, as a People Services Co-Ordinator at mydentist

You’ll be joining our People Services Team within our office called Support Centre, which is in Greater Manchester (M26 1GG).

• The role is a Full Time 12 month Fixed Term Contract
• Hybrid working arrangements - 2-3 days in the office per week
• Highly experienced team that will give you the opportunity to develop your skills
• You will benefit from free onsite parking and Kearsley train station is just a short walk away
• With an onsite mini market shop and casual seating space inside and outside (for the sunnier days)

Your future, with us

Working at mydentist means you’ll be part of the UK’s leading dental network. Here, you’ll be trusted to do your best work, balancing your career around your life. We’re ambitious, focusing on the big picture and transforming how we deliver dentistry. Supported by a talented and driven team everyone is free to be themselves, where respect is a given and we’re always there for one another.

Your future, your benefits

• Competitive salary
• Holidays rising to 27 days per year with service (plus bank holidays)
• Annual Support Centre bonus scheme
• Health and wellbeing benefits; including a virtual GP service and Employee Assistance Programme helpline which includes free counselling sessions
• Access to fantastic discounts at cinemas, major retail brands, restaurants and coffee chains - simple and easy to access making it possible to save hundreds of pounds a year
• Recognition schemes including Support Centre Heroes and service awards

Your future, your role

As a People Services Co-Ordinator, you’ll be:

• Co-ordinate the new starter process for employees, including but not limited to production of contracts, collate and thoroughly review on boarding documentation, apply for/follow up references requests, maintain an accurate new starter database and input new starters to the HR/Payroll system
• Process all new clinicians starting with business, ensuring accurate data is uploaded to the HR system and sent to the Dentist Pay team.
• Process changes to terms and conditions for employees, ensuring correct documentation is produced and sent to correct parties.
• Co-ordinate the issuing of new agreements to clinicians when location or terms change, maintain accurate information on the clinician database, follow up on unsigned agreements and ensure correct information is sent down to the Dentist pay team.
• Liaise with the Payroll and Dentist Pay teams to ensure any tasks are actioned within payment deadlines
• Maintain standards and contribute to overall strategy, ensuring that compliance processes comply with business/ regulatory requirements
• Provide advice to Managers on People Admin and Clinician Admin processes
• Assist Managers with access issues to different HR system, ensuring issues are escalated it a timely manner.
• Administration of the maternity process, maintain accurate maternity database.
• Communicate clearly and effectively, ensuring customer service is kept to a high standard
• Administration of flexible working process, maintain accurate flexible working information within the HR/ Payroll system
• Contribute to improve People Admin processes and documentation
• Liaise with the purchase ledger team to ensure weekly GDC invoice is paid for new registration, maintain accurate qualification database, co-ordinate the employees change in role and assist in yearly programme of GDC renewal for Dental Care Professional employees
• Monitor central inboxes and respond efficiently to enquires
• Answer incoming phone calls, ensuring accuracy in information provided
• Establish, develop and manage effective stakeholder/customer relationships, both internally and externally
• Keep up to date with knowledge/ processes in relation to People Admin and Clinician Admin
• General System maintenance, ensuring data integrity
• Maintenance of account access to the online DBS system
• Co-ordinate the process for employees receiving required vaccinations for their role.
• Assist with ad-hoc tasks

Skills and Experience

• Experience within an administration role
• Excellent knowledge of Microsoft packages
• Comfortable working in a fast paced, high volume workload environment
• Ability to process data with speed and accuracy
• Highly confidential with strong integrity
• Excellent communication skills, both written and verbal
• Ability to work to deadlines
• Proactive approach and ability to work on own initiative
• Strong Organisational Skills
• Team Player
• Customer Service Focused
• Excellent interpersonal skills

Enjoy being part of a team that’s passionate about supporting our practices and ultimately heling the nation smile.

Your future starts here

Build a fulfilling career with us, where you'll find the opportunity to develop your skills and shape your work life with the support of a caring and inclusive team who support one another.

Click to apply now!

About Us

Click here to read more about life at mydentist.

Careers at mydentist

Here at mydentist we take pride in the outstanding care we provide for patients and in the investments we’re making across our practices and in the way our teams support each other. We're transforming how we deliver dentistry. Investing in modern practices and the latest technology, devoting time to learning and development and creating a space for every colleague to be themselves and grow. A place where teams achieve together and respect one another, all of us working together to help the nation smile.

Life at mydentist

We care about the future of everyone at mydentist. With more than 530 modern practices across the UK, each with its own friendly and experienced team, a dedicated Support Centre and the mydentist Academy, you'll be part of a supportive, inclusive, and collaborative culture, where respect for each other is a given, and your work-life balance is always a priority.

It’s easy to see why your future is at mydentist.