People Support Officer (Temporary Workforce)

This advert is for current internal applicants only. External applications will be closed Grade D - £30,373 (National) or £36,229 (London – for London office based or homebased workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home. Contracted Hours: Full time 37 hours per week Contract Type: Secondment opportunity until 31 March 2027. This opportunity is being offered on a temporary basis while CQC considers the potential impact of possible organisational changes on future structures. Applicants must obtain written confirmation from their line manager, granting permission to be released from their current role, before applying for this opportunity. Location: Home-based Closing date: Sunday 20 September 2026 at 11.59pm Make a difference Every role at CQC contributes to our mission. If you’re looking for a new role in People that gives a true sense of meaning and purpose, then you’ve found it! As a People Support Officer (HR Services (Temporary Workforce) Team) , you'll help create a positive experience for colleagues throughout their journey at CQC, ensuring our people have the support they need to deliver high-quality care regulation. Picture this You'll be part of a busy and supportive team that helps colleagues, managers and new starters every day. From improving processes to supporting key people initiatives, your work will have a real impact across CQC. As a People Support Officer (Temporary Workforce ) in the People Directorate , you will get the chance to support: Improvements to the onboarding experience, helping new colleagues feel welcomed and ready to succeed from day one. Projects that improve engagement, quality assurance and people services across CQC. The role You'll be key in helping us deliver our work. In this role, you'll: Provide people support: Respond to colleague and manager queries, helping resolve people-related issues and ensuring a consistent and professional service. Coordinate team activities: Monitor workloads, allocate tasks and carry out quality checks to help the team deliver accurate and timely support. Support onboarding and administration: Oversee onboarding activities for new colleagues and provide administrative support across the Resourcing and People Support teams. Show us We will be looking for specific skills, knowledge and experience in your application form: Experience supporting managers or colleagues with HR queries and using HR processes to help resolve issues and deliver positive outcomes. Experience working across different stages of the employee lifecycle, such as recruitment, onboarding, employment changes or employee support. Experience organising and prioritising a varied workload, using systems and data accurately to deliver high-quality administrative support. Compliance Note for internal candidates: This is a secondment opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying. Next steps If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted. You can read the full details of the role in the Job Description If you’d like an informal chat about the role contact – Jade Hoggins, People Support Advisor (Temporary Workforce); Jade.Hoggins@cqc.org.uk or Razia Khan, People Support Senior Advisor (Temporary Workforce); Razia.Khan@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk . The Benefits We offer a wide range of benefits , including: Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year). Training and development opportunities. Wellbeing initiatives, such as gym discounts and meditation. NHS pension scheme, with around 14% employer contribution. Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more! Please see our benefits page for the full list. Equity for all We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need. We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers . Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk . Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make. We promote a workplace where fairness, respect and inclusion are a priority . Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this. We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any: Age Sex Gender identity or expression Sexual orientation Religion or belief Ethnicity Disability Values and vision We are guided by our core values, which shape our work and our culture. Excellence – being a high-performing organisation. Caring – treating everyone with dignity and respect. Integrity – doing the right thing. Teamwork – learning from each other to be the best we can. We are a disability confident employer and a carer confident employer. A Note on AI AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind: AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience . Spell-checking and condensing word counts are great ways to use AI effectively. Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience. Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.