Personal Injury California Lien Negotiator

# Virtual Lien Negotiator – California Personal Injury Law Firm

**Position:** Legal Virtual Assistant – Lien Negotiator
**Location:** Remote
**Schedule:** Full-Time, Pacific Time (California Business Hours)
**Practice Area:** California Personal Injury Law

## Position Overview

We are seeking an experienced, detail-oriented Lien Negotiator to support a California-based personal injury law firm. The ideal candidate will have prior experience negotiating medical bills and liens associated with California personal injury settlements, along with excellent English communication and negotiation skills.

This position requires someone who is confident speaking with U.S.-based medical providers, insurance companies, and lienholders to negotiate reductions, resolve outstanding balances, and help maximize clients' net settlement proceeds.

## Key Responsibilities

- Negotiate reductions of medical bills and outstanding liens with hospitals, medical providers, collection agencies, and insurance companies.
- Review and verify medical bills, lien balances, and payoff statements for accuracy.
- Handle California personal injury medical liens, including provider liens, letters of protection, and other reimbursement claims.
- Coordinate Medicare, Medi-Cal, private insurance, and ERISA-related lien matters under attorney supervision.
- Communicate directly with medical providers, billing departments, and lienholders to negotiate favorable reductions.
- Obtain written confirmation of negotiated reductions and final payoff amounts.
- Track outstanding liens and maintain accurate records in the firm's case management system.
- Work closely with attorneys, case managers, and settlement departments to facilitate timely case resolution.
- Follow up consistently with providers and lienholders to prevent delays in settlement disbursements.
- Escalate disputed or legally complex lien matters to the supervising attorney.

## Required Qualifications

- Minimum 2 years of experience in personal injury lien negotiation, preferably supporting California law firms.
- Strong understanding of California personal injury settlements and medical lien negotiation processes.
- Experience negotiating medical bill reductions with U.S. healthcare providers.
- **Excellent English communication skills, both verbal and written.**
- Ability to communicate clearly, confidently, and professionally with U.S.-based medical providers, insurance representatives, and legal teams.
- Strong phone negotiation skills, including the ability to handle difficult conversations and negotiate favorable outcomes.
- Familiarity with medical billing terminology, insurance reimbursement claims, and settlement procedures.
- Strong organizational skills with the ability to manage multiple cases and deadlines.
- Experience using legal case management software such as Filevine, CASEpeer, SmartAdvocate, or Litify.
- Ability to work independently during California business hours.

## Preferred Qualifications

- Previous experience working remotely for a California personal injury law firm.
- Familiarity with California medical lien practices, including treatment on liens and letters of protection.
- Experience handling Medicare, Medi-Cal, ERISA, and private insurance reimbursement matters.
- Experience working with high-volume personal injury firms.
- Proven success negotiating substantial reductions in medical balances.

## Key Performance Indicators (KPIs)

- Number of liens negotiated and resolved.
- Average percentage reduction on negotiable medical balances.
- Average turnaround time for lien resolution.
- Accuracy of lien tracking and documentation.
- Timely follow-up with medical providers and insurance companies.
- Number of cases cleared for settlement disbursement.
- Quality of communication with lienholders and internal legal teams.
- Ability to meet deadlines and maintain an organized caseload.

## Ideal Candidate

The ideal candidate is an experienced California personal injury lien negotiator with excellent English-speaking abilities, strong negotiation skills, and a proven ability to work directly with U.S.-based medical providers.

They should be comfortable conducting frequent phone negotiations, managing a high volume of liens, and working independently while maintaining consistent communication with the firm's legal team.

**This is not an entry-level position. Prior personal injury lien negotiation experience and strong spoken English are essential.**

All negotiations must remain within attorney-approved parameters. Legal determinations, disputed lien enforceability questions, and final approvals must be handled by the supervising California attorney.

Skills

Minimum 2 years of experience in personal injury lien negotiation preferably supporting California law firms, with excellent English communication skills both verbal and written, strong phone negotiation skills, and familiarity with medical billing terminology and California personal injury settlements.

Previous experience working remotely for a California personal injury law firm, familiarity with California medical lien practices including treatment on liens and letters of protection, experience handling Medicare, Medi-Cal, ERISA and private insurance reimbursement matters, and experience with high-volume personal injury firms.