Personal Injury Case Management Specialist

JOB DUCK IS HIRING A PERSONAL INJURY CASE MANAGEMENT SPECIALIST

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company we ensure that everybody working here has a fantastic time, which is why we’ve earned the Great Place to Work Certification for 4 years!

Role Overview

At Job Duck, we are looking for a detail-oriented and proactive Personal Injury Case Management Specialist to support a busy legal team handling personal injury matters. In this role, you will play a key part in moving cases forward by managing case documentation, coordinating medical records, building timelines, and assisting with client intake activities. You will work closely with attorneys and legal staff to ensure cases are organized, accurate, and progressing efficiently. This is an excellent opportunity for someone who enjoys problem-solving, takes ownership of their work, and is committed to delivering exceptional support in a fast-paced legal environment.

Schedule:

Monday to Friday from 8:30 AM - 5:30 PM [EST][EDT] (United States of America)

Your Responsibilities Will Include but Are Not Limited To:

• Maintaining accurate and organized case files within the case management system
• Building and maintaining detailed case and medical timelines
• Drafting demand packages and legal correspondence
• Supporting personal injury cases from intake through resolution
• Ensuring all case documentation is accurate, complete, and up to date
• Tracking case progress, deadlines, and important case milestones
• Communicating effectively with attorneys, staff, clients, and third parties
• Conducting client intake and gathering relevant case information
• Requesting, tracking, and organizing medical records and supporting documentation
• Preparing written requests, following up on outstanding records, and assisting with administrative and case-related tasks

What We’re Looking For:

• 1-2 years of experience working as a case manager
• Experience with US personal injury law is required
• Excellent spoken and written English communication skills is a must
• Strong case management and legal administrative support skills
• Ability to draft legal demands and supporting documentation
• Experience requesting and organizing medical records
• Excellent organizational and time management abilities
• Ability to prioritize multiple tasks and meet deadlines
• High level of accountability and ownership
• Proactive approach to identifying and solving problems
• Results-driven mindset with strong attention to detail
• Professional and ethical judgment
• Compassionate client service orientation
• Ability to learn quickly and adapt to changing priorities
• Intellectual curiosity and continuous improvement mindset
• Proficiency with legal technology and case management platforms
• Reliable computer setup (laptop/PC, headset, stable internet min. 10 Mbps download / 5 Mbps upload)
• Quiet, distraction-free remote work environment

What’s In It for You?

• Monthly compensation starting from 1220 USD to 1320 USD
• Paid time off.
• 100% Remote, Full-Time, Long-Term Career Opportunity.
• Parental leave.
• Opportunities for professional development and training
• Dedicated support from our team.
• A chance to work with clients who share our values.

Ready to dive in? Apply now and make sure to follow all the instructions!

DISCLAIMER: Every candidate must pass each step in our application process to become part of our team. Ensure you have all the required documentation ready to streamline your application process.