Personal Injury Case Manager

Company Description

Rose Harper Law, LLC is a trusted personal injury law firm dedicated to supporting individuals and families affected by accidents and injuries. With a strong presence in New York, New Jersey, and Pennsylvania, the firm offers compassionate client care and vigorous legal advocacy to secure justice and fair compensation. Specializing in cases such as auto accidents, workplace injuries, medical malpractice, and wrongful death, Rose Harper Law is committed to tailoring legal strategies to each client's unique circumstances. Operating on a contingency-based fee structure, the firm ensures accessibility to quality legal representation without upfront costs. At Rose Harper Law, the focus is on prioritizing clients’ recovery through personalized and expert legal guidance.

Role Description

This is a full-time remote position for a Personal Injury Legal Assistant. The Legal Assistant will support attorneys with case management, legal document preparation, and ensuring timely filings. Responsibilities include maintaining client communication, managing schedules, assisting in gathering case-related documents and records, and providing exceptional administrative support. Additional tasks will involve coordinating with clients, legal professionals, and external parties to ensure the efficient progression of cases.

• Ensure clients begin medical treatment promptly post-intake
• Monitor ongoing treatment and prevent gaps
• Move cases efficiently toward MMI and demand readiness
• Identify all medical providers early and completely
• Order, track, follow up, and obtain all medical records and bills
• Ensure imaging reports, permanency certifications, and narratives are secured when required
• Maintain clean, organized, demand-ready files
• Maintain consistent, professional client contact
• Educate clients on treatment importance, case process, and expectations
• Respond promptly to inquiries and concerns
• Reduce client frustration, complaints, and attrition
• Identify Medicare, Medicaid, ERISA, and private liens early
• Track lien status throughout the case lifecycle
• Initiate lien verification promptly post-settlement
• Prevent lien-related settlement delays

• Qualifications2+ years of Personal Injury case management or legal support experience
• Strong understanding of medical treatment workflows and records
• Experience with liens (Medicare/Medicaid preferred)
• Excellent communication and organizational skills in both English and Spanish
• Proficiency with case management software and document systems
• Proficiency in Law-related tasks, including understanding legal terminology and processes
• Experience in Legal Document Preparation and maintaining case files
• Strong Communication skills for client interaction and professional correspondence
• Expertise in Administrative Assistance and organizational tasks
• Background in Legal Assistant responsibilities, including scheduling and managing deadlines
• High attention to detail and ability to prioritize tasks effectively
• Proficiency with legal research tools and office software
• Previous experience in personal injury law is advantageous

** We use Time Doctor **

• SALARYDOE: $1,200 - $1,400 USD/Month