Pharmacy Benefits Account Manager

ABOUT HUB INTERNATIONAL:

HUB International Limited (“HUB”) is one of the largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products, and services. With over 21,000 employees in 600+ offices throughout North America, HUB has grown substantially, in part due to our industry-leading success in Mergers and Acquisitions.

WHAT WE OFFER YOU:

At HUB we believe in investing in the future of our employees. Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization. We offer:

• Competitive salaries and benefits offerings
  • Medical/dental/vision insurance and voluntary insurance options
  • Health Savings Account funding
  • 401k matching program
  • Company paid Life and Short-Term Disability Plans
  • Supplemental Life and Long-Term Disability Options
  • Comprehensive Wellness Program
  • Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
• Great work/life balance because that’s important for all of us!
• Focus on creating a meaningful environment through employee engagement events
• The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
• Growth potential - HUB is constantly growing and so can your career!
• A rewarding career that helps local businesses in the community
• Strong community support and involvement through HUB Gives

SUMMARY:

The Pharmacy Benefits Account Manager (PBAM) serves as the operational lead for pharmacy benefit initiatives, supporting clients, consultants, account teams, and vendor partners to ensure successful execution of pharmacy strategies. This role manages the delivery of pharmacy programs, PBM evaluations, market checks, RFPs, implementation activities, contract oversight, and ongoing performance monitoring. The PBAM acts as a subject matter expert and strategic partner, translating pharmacy benefit recommendations into actionable plans while coordinating stakeholders and driving measurable client outcomes.

ROLE RESPONSIBILITIES:

· Lead pharmacy-related projects and strategic initiatives from planning through implementation.

· Develop project plans, timelines, deliverables, and communication strategies.

· Design, implementation, and maintenance of standardized pharmacy team operations workflows & pharmacy analytics strategies.

· Coordinate activities between clients, brokers, consultants, PBMs, and vendors.

· Support PBM market checks, procurement efforts, and RFP processes.

· Assist with contract reviews, pricing analyses, and performance guarantee tracking.

· Serve as the pharmacy operational lead for assigned accounts.

· Own Pharmacy data collection, validation, and preparation for analysis and deliverables.

· Use of multiple tools and access points to obtain the data, with consideration in locating inconsistencies in the data and information.

· Participate in client meetings as the pharmacy subject matter expert.

· Coordinate vendor performance reviews and issue resolution.

· Analyze pharmacy claims and utilization data and prepare client reporting.

· Support development of pharmacy consulting tools, resources, and best practices.

CANDIDATE REQUIREMENTS:

· 4-years+ minimum work experience in Pharmacy Benefit Management (PBM) operations, account management, or underwriting, pharmacy consulting analytics, or general pharmacy benefits analytics.

· Bachelor's degree from four-year college or university or equivalent combination of education and experience.

· Intermediate knowledge of PBM Industry, stakeholders, intermediaries, and buyers.

· Experience evaluating and explaining various PBM models, pricing types and products.

· Strong understanding of PBM contracting life cycle.

· Experience managing and updating CRM tools (i.e., Salesforce, Monday.com).

· Refined verbal and written communication skills.

· Accomplished project manager who can juggle multiple priorities and adjust to dynamic environment.

· Detailed oriented and accurate in producing work deliverables, and capable of performing reasonability reviews of pharmacy reports, and general analytics content.

· Established history of working independently in remote or office environment.

· Must approach all tasks with a sense of urgency to meet deadlines assigned in a cross-functional environment.

· Must possess advanced skills in the current Microsoft Office suite of applications, specifically – MS Outlook, MS Excel, MS PowerPoint, & MS Word

o Outlook – ability to manage email volume and keep calendar up to date

o Excel – the ability to learn basic & advanced data lookup & arithmetic calculative functions (V_lookups, SUMIFS, &etc.)

o PowerPoint – the ability to assemble content in standardized PowerPoint templates.

o Word – the ability to review, tracked, edit changes, and make document comparisons.

· Power Business Intelligence (BI) experience preferred

· Must have the ability and desire to be part of a collaborative team & business environment, managing multiple priorities day-to-day.

Travel
This position requires domestic travel of up to 10% of the time.

The expected salary range for this position is $80,000 to $110,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HAS and 401(k) accounts, paid-time-off benefits such as vacation, sick, personal, floating holidays and company holidays. In addition, eligible annual bonuses, equity and commissions may be available for some positions.

Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: Negligible

Required Education: Bachelor's degree (4-year degree)

Equal Employment Opportunity: HUB International Limited is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Reasonable Accommodations: HUB International Limited is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the application and hiring process. If you need a reasonable accommodation to access our career site, complete an application, or participate in any part of the hiring process, please contact the Recruiting Team at HUBRecruiting@HUBInternational.com. This contact information is for accommodation requests only and should not be used to inquire about the status of an application.

E-Verify: HUB International Limited participates in E-Verify. Please refer to Our Recruiting Process | Applicant Notices: E-Verify Program for additional information.