Planning Process Automation Lead

Role: Planning Process Automation Lead Location: Gurgaon Full/ Part-time: Full Time Build a career with confidence Carrier Global Corporation, global leader in intelligent climate and energy solutions is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. About the role This role is focused on Materials Planning, Supply & Demand Planning, and SIOP (Sales, Inventory & Operations Planning). In simpler terms, the position is responsible for ensuring the right materials are available at the right time while balancing customer demand, inventory levels, and production capacity. Key Responsibilities 8–10 years of experience developing enterprise solutions using Microsoft Power Platform (Power Apps, Power Automate, Copilot Studio). Experience with process mining and intelligent automation platforms such as Celonis and Blue Prism is a strong plus. Strong business analysis skills with expertise in requirements gathering, process discovery, stakeholder management, and solution design. Proficient in process mapping (BPMN, flowcharts) and identifying automation opportunities across business functions. Knowledge of Lean/Six Sigma concepts, process optimization, and continuous improvement methodologies. Ability to identify bottlenecks processing, manual work, inefficiencies, and exception scenarios, and design scalable solutions. Experience building Agentic AI solutions using Microsoft Copilot Studio, Azure OpenAI, AI Agents, RAG, and workflow orchestration. Strong understanding of prompt engineering, conversational AI, knowledge assistants, and intelligent automation frameworks. Experience integrating Power Platform solutions with enterprise systems through APIs, custom connectors, SQL, Snowflake, Dynamics 365, and Azure services. Knowledge of JavaScript, React, Python, C#, and SQL is preferred. Strong analytical and problem-solving skills with the ability to translate business requirements into technical solutions. Familiarity with Agile/Scrum methodologies, SDLC practices, and enterprise application development. Excellent communication and interpersonal skills with the ability to collaborate effectively across business and technology teams. Bachelor’s or master’s degree in computer science, Engineering, Business Analytics, Supply Chain, or related disciplines. Microsoft Power Platform certifications (PL-100, PL-200, PL-400) and Azure AI/Copilot certifications are highly desirable. [Optional] Experience in HVAC, manufacturing, supply chain, SIOP, engineering, service operations, or related industrial processes. Benefits We are committed to offering competitive benefits programs for all of our employees and enhancing our programs when necessary. Have peace of mind and body with our health insurance Drive forward your career through professional development opportunities Achieve your personal goals with our Employee Assistance Programs. Our commitment to you Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way . Join us and make a difference. Apply Now! Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice