PMO Admin

We are seeking a detail-oriented and proactive PMO Administrator to support the Project Management Office by coordinating project governance, portfolio reporting, process improvement, and cross-functional collaboration. This role owns the story leadership sees: translating project, portfolio, and software implementation data into clear, executive-ready dashboards and insights that drive informed business decisions across the firm. The ideal candidate will play a key role in ensuring project visibility, maintaining PMO standards, and delivering high-quality, decision-ready reporting on all aspects of professional services and PMO performance. Location: Hybrid: Three days per week (Tuesday, Wednesday and Thursday) in-office in Long Beach, CA. Remote work from home on Mondays and Fridays. Ability to work flexible hours when needed to accommodate traveling for marketing events. About the Role - Key Responsibilities: Support the planning, coordination, and administration of project and program portfolios across multiple project teams Develop and maintain templates for project documentation, governance frameworks, standard operating procedures (SOPs), and PMO best practices Design, build, and maintain executive-ready dashboards covering revenue, forecast accuracy, utilization, margin, delivery health, and project risk across the professional services and PMO portfolio Present dashboard insights and key performance indicators (KPIs) directly to executive leadership on a recurring cadence, providing real-time project and business visibility Continuously refine reporting and dashboards based on leadership feedback and evolving business priorities Track and report on software implementation timelines, milestones, and support escalations to give leadership a unified view of the full customer delivery lifecycle Onboard new projects into Laserfiche Partner with business leaders to define project milestones, budgets, resource plans, and success metrics for strategic initiatives Identify opportunities to improve PMO processes, streamline workflows, and implement best practices that enhance operational efficiency Support the implementation, administration, and continuous improvement of project management and business systems Serve as a subject matter expert (SME) for PMO tools, providing guidance, training, and process documentation to end users Ensure projects comply with organizational governance, reporting standards, and established PMO methodologies by conducting required audits Create invoice requests at various intervals (monthly, milestone, down payments) About You - Essential Qualifications: 2–5+ years of experience in PMO or business operations, project coordination and business analysis Strong proficiency with MS Suite - Word, PowerPoint, Excel (PivotTables, XLOOKUP/VLOOKUP, Power Query, dashboards) Working knowledge of Salesforce CRM (reports, dashboards, data management, workflow support) Demonstrated proficiency with reporting and visualization tools such as Microsoft Power BI or Tableau, with a portfolio or work sample of executive dashboards preferred Understanding of PMO governance, project lifecycle, risk management, project scheduling and budgeting, scope management, change management, Standard Operating Procedures (SOPs) Experience with project management tools such as Microsoft Project, Azure DevOps etc. Strong verbal and visual communication skills, with experience presenting data-driven insights to senior leadership and stakeholders The salary range varies, and pay is based on several factors including but not limited to education, certifications (if applicable), candidate’s geographic region, job-related knowledge, skills and years of experience amongst other factors. Salary range from $28.85/hr - $37.50/hr Perks & Benefits at a Glance Generous time off: 15 Days of Vacation 3 Floating Holidays 2 Paid Volunteer Days 9 Paid Holidays Hybrid Work Environment Free Parking: covered and EV charging stations Various 401 (k) Investment Options and Generous Company Match HMO and PPO Medical Care Options (Employees are fully covered under HMO) Applicants must be authorized to work for Laserfiche in the United States on a full-time basis without the need for employer sponsorship. We are unable to sponsor new employment visas, or take over sponsorship of existing employment visas, at this time. About Us: Laserfiche is a global leader in intelligent document management and business process automation, dedicated to helping organizations drive digital transformation. Headquartered in Long Beach, California, Laserfiche empowers businesses of all sizes—from dynamic startups to Fortune 500 enterprises—to accelerate productivity, improve collaboration, and deliver exceptional customer experiences. Through scalable workflows, customizable digital forms, and AI-powered automation, the Laserfiche platform enables teams to simplify complex processes and operate with greater efficiency. Our no-code solutions empower employees to innovate, adapt quickly, and make data-driven decisions that move their organizations forward. With a strong global presence and offices across North America, Europe, and Asia, Laserfiche is recognized for its commitment to innovation, quality, and customer success. Our people-first culture fosters professional growth, continuous learning, and collaboration—making Laserfiche a place where talented individuals can shape the future of digital enterprise technology. Learn more about our team here. Laserfiche complies with all Equal Opportunity and Affirmative Action regulations. Laserfiche makes all employment decisions – such as recruiting, hiring, training, promotion, compensation, professional development practices, discipline and termination – without regard to race, religion, color, national origin, ancestry, citizenship, sex, pregnancy, age, creed, physical or mental disability, medical condition, genetic characteristic, marital status, veteran status, gender identity/expression, sexual orientation or any other characteristic protected by law, except as may be permitted by law. Laserfiche provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact Talent Acquisition at https://www.laserfiche.com/contact/ or 562-988-1688. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation. #LI-Hybrid