PMO Manager

Role Overview

As a PMO Manager, you will play a key role managing a PMO team or specific functional area within a larger PMO. You'll typically be supporting larger or more complex projects, programmes or portfolios.

You will contribute directly to business performance by taking personal accountability for the performance and the integrity of your PMO team or PMO functional area. You will mentor junior team members, and ensure compliance and conformity with policies, standards tools and methods.

Key Responsibilities

• Works with commercial and finance teams, understands Ts and Cs and financial imperatives.
• Introduces efficiency in PMO services and mitigates avoidable cost.
• Performs project budgeting and forecasting tasks working with PMs.Collates information across workstreams and projects, analysing data, calling out issues or challenges.
• Implements and runs elements of the governance processes.
• Owns some or all the approach for reporting and analysis.
• Ensures that effective change control process is in place. Manages change control processes.
• Identifies insights and trends, particularly around performance. Recommends changes.
• Ensures that a clear and objective assessment of portfolio, programme, and project performance is regularly, and accurately reported in accordance with agreed standards.
• Designs, implements and facilitates a structured series of meetings or complex workshops.
• Supports teams in adopting new practices and addresses issues that arise.
• Undertakes quality assessment activity and determines whether appropriate quality control has been applied. Collects evidence and drafts all or part of compliance reports.
• Carries out risk management activities. Establishes risk management aligned with governance frameworks and potentially acts as risk manager.
• Implements stakeholder engagement/communications plan.
• Uses AI tools (such as Copilot or Sopra Steria tools like HeiDI) for basic data analysis and process automation to improve efficiency, support decision-making, and provide insights.
• Facilitates sharing of project knowledge. Implements KM initiatives such as lessons learned.
• Sets up and provides guidance on Sopra Steria project management tools, methods and processes. Tailors for specific account or project. (e.g iQ, JET, Safe).
• Leads small initiatives to promote the success of the account, PM/PMO/MO community, Sector and organisation. Contributes to the development organisational-wide PPM ways of working.
• Facilitates the integration of social value practices into the day-to-day operations of the team.
• Assists in developing bids and proposals.