Power Quality Customer Training Team Leader

The opportunity

Do you want to be part of executing our People strategy of Lifelong learning & Groiwth and directly impacting our customers sucess? GPQSS Technical Training center and Power Quality in Västerås, Sweden is looking for a Team Leader to take on the challenge to coordinate our Global Customer Training team. Our customer training is a key part in the customer focused approach, and we need you who enjoy building and developing teams. Our project portfolio is bigger than ever, and the demand for training is growing. If you enjoy interacting with people and thrive to be the spider in the web, the role as Global Customer Training Team Leader offers you exactly this.

In this role, you will be responsible for organizing, coordinating, and leading the daily operations for an expanding global team. The team today consists of 2 employees + the team leader. Power Quality Customer training is part of the GPQSS Technical Training Center and we welcome you into a global training team with people from many cultures and locations. This is an opportunity to work in a very dynamic and growing organization where you will have the chance to be involved in developing people according to our strategy and work with continious improvement initiatives.

How you'll make an impact

• Act as an operational team leader of the Global Customer Training Team as well as lead and organize their daily activities.

• Work with technical experts to create a training plan in accordance with the customers’ technical specification and represent Customer Training in tenders and projects.

• Manage technical training in our delivery projects and tenders according to contracts, deadlines, and within budget, collect feedback from customers and trainers and transform it into concrete actions to further develop the trainings.

• Ensure that training related documentation and any special equipment or customized devices are accurately prepared and available for training sessions.

• Create and coordinate training agendas.

• Participate in meetings with customers when required.

• This role is part of the technical training center team but will work very closely with the engineering and planning teams and interact cross functionally in the organization.

Your background

• Excellent coordination, communication, networking and leadership skills

• Strong project management skills

• Candidate should be driven, well organized, communicative and have passion for training and developing people and have good negotiation skills.

• Experience in a leading position and/or experience within the field of technical training is preferable.

• Technical interest and a curios and innovative mindset are required. Degree in technical area is beneficial but not a requirement.

• Strong team-player with the ability to engage with different stakeholders and all levels of the organization, organized and accurate with a problem-solving mindset.

• Solid experience of using MS Office. Knowledge of other administrative tools and systems is a plus.

• Fluency in English, both written and spoken, is required.
  

More About Us

We believe great work thrives in an environment where people feel genuinely supported and fairly rewarded. Our benefits are designed to create real value for every individual – fueling engagement, performance, and growth. By prioritizing well‑being, we build a workplace where personal and organizational success grow together.

Our benefits offering for our roles generally includes:

• Collective agreement, occupational pension & possibility of salary exchange to pension (for ITP1 and ITP2)

• Group life insurance and additional insurances.

• Flex-time and shortening of working hours in time bank

• Hybrid work & allowances for setting up a workplace at home (in agreement with line manager)

• Health care and wellness allowance

• Health insurance incl. dental, spectacles & contact lenses allowance (employee pay 140 sek/month via salary deduction)

• Psychological support program

• Supplementary compensation for parental leave

• Various trainings and education supporting employee development

• Internal career possibilities both within Sweden and globally

• Employee Benefit Portal with thousands of discounts and perks

The benefits listed above are an excerpt only and may vary depending on job grade, location and contract type. Eligibility is subject to local regulations.

Applications will be reviewed on an ongoing basis, so we encourage you to submit your application already today.