Since 2012, our client has been developing a scalable SaaS platform and a range of digital products, establishing itself as a reliable partner in the global iGaming industry. The company specializes in turnkey and white-label solutions for iGaming operators, integrating leading gaming providers, payment systems, and operational tools into a unified ecosystem. With over 400 professionals across Central and Eastern Europe, the company continues to expand its international presence and deliver innovative solutions to operators worldwide.
About the Role
We are looking for a proactive Inbound Sales Specialist to join a newly established Pre-Sales team and become the first point of contact for inbound leads. The role focuses on lead qualification, client communication, and ensuring that high-potential prospects are efficiently transferred to the Sales team.
Responsibilities
Process inbound leads from website forms, chatbots, email, and other channels
Qualify prospects based on business needs, budget, geography, licensing status, and project stage
Gather and verify client information, including company details, target markets, and technical requirements
Conduct initial communication via chat, messengers, and email
Manage follow-up activities and maintain engagement with prospects
Maintain accurate CRM records and sales documentation
Schedule meetings and transfer qualified opportunities to Sales Closers
Support lead conversion goals and maintain high response standards
1+ year of experience in Sales, SDR, BDR, Lead Qualification, Customer Support, or a similar client-facing role is preferred
Excellent written and verbal communication skills in Russian
English proficiency at B2 level or higher
Experience working with CRM systems such as Pipedrive, HubSpot, Salesforce, or similar
Ability to manage multiple conversations and priorities simultaneously
Strong attention to detail and ability to maintain accurate records
Proactive and customer-oriented mindset
Ability to identify business needs and qualify potential clients
Comfortable working in a fast-paced environment with performance targets
Additional languages are considered an advantage
Nice to Have
Experience with inbound lead management
Knowledge of sales processes and qualification frameworks
Familiarity with iGaming products, operators, and white-label solutions
Experience using chat platforms, helpdesk systems, or sales engagement tools
Understanding of B2B sales environments and lead conversion processes
A chance to join a company with a strong name and long-established reputation in the global Gaming industry
Continuous talent development and accelerated growth opportunities within the organization
20 days of paid vacation and 5 Family Days
Regular workshops, team activities, offsite trips, and corporate events
English language courses provided by the company
Access to a mental health support service (professional psychologists, confidential sessions)