Premium Revenue Coordinator

About this role We have an exciting opportunity for a Premium Revenue Coordinator to join our Finance team on a 12 month fixed-term contract. This role plays a critical part in ensuring the accurate management, allocation, and reconciliation of member premiums while delivering exceptional service to our members, clients, and stakeholders. As a Premium Revenue Coordinator, you will: Accurately calculate, allocate and reconcile member premiums, including processing financial changes. Manage client accounts, credit control, and arrears for policy holders and invoiced companies. Investigate and analyse policy and commission history. Collaborate with internal and external clients to resolve issues and provide process solutions. Prepare, review, and action premium revenue-related reports. Identify and implement process improvements, including testing new systems and providing feedback. Maintain up-to-date procedural documentation. About you Success in this role is based on your high attention to detail and your demonstrated experience in invoicing and arrears management. Your ability to prioritise tasks and work independently allows you to maintain accuracy whilst working to tight deadlines. You’re proficient in Microsoft Excel, including use of formulas and functions such as VLOOKUP to analyse, validate and manage data efficiently. More specifically you will have: Excellent communication skills and a customer-first mindset Experience in finance, banking, accounts receivable/payable, arrears management, or bank statement reconciliations We know some people only apply when they meet every requirement. We’re always on the lookout for curious individuals who will add to the culture – so if this role resonates with you and you have relevant experience, we’d love to hear from you! Who we are nib is a leader in private health insurance, disability support and health services, reshaping the industry through bold innovation, strategic disruption and trusted partnerships. We deliver great value health insurance and support services to protect, connect and empower you to access healthcare when and where you need. We have a mission and vision of people enjoying better health. Through our success, we aspire to more prosperous and sustainable communities, helping members and travellers make more informed healthcare decisions and generally live healthier lives. Diversity, equity and inclusion We embrace a flexible working environment and welcome candidates who reflect the diversity of the communities in which we operate. We're committed to an environment where everyone has the autonomy and freedom to be their authentic selves, every day. We encourage Aboriginal and Torres Strait Islander peoples, people living with disability, veterans, LGBTQIA+ as well as culturally diverse community members to apply for open roles. nib Group is committed to creating an accessible recruitment process and employment experience. If you identify as a person living with disability and require adjustments to our online application, recruitment, selection and/or assessment process, or would like this advertisement in an alternative format, please contact us at nibemployment @nib.com.au. Working at nib Our hybrid working model offers flexibility to work from home or our purpose-built office Hubs, designed for focus, connection, and collaboration. We’re committed to coming together with purpose. Other benefits to support you at work (and play) include: 50% discount on employee health insurance The opportunity to give back to the community through paid leave for volunteering through nib Foundation Support your better health – whatever that looks for you - through our nib Well Program and corporate fitness discounts The fine print All your information will be kept confidential according to EEO guidelines. Successful applicants will be required to complete a background check (including criminal history and bankruptcy check) prior to commencement of employment. We acknowledge Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the lands where we live, learn and work. Next steps: If successful, you will receive an email from Sapia inviting you to complete an online, chat ‑ based assessment.