Presales Specialist

Company Description Loyyal is a leader in loyalty and payments innovation, offering an Enterprise SaaS Suite powered by patented blockchain technology. The company focuses on transforming loyalty programs by improving efficiency, security, and scalability while reducing operational complexity and costs. Loyyal’s platform helps organizations increase incremental revenue and deliver rewards that better resonate with their members. By leveraging blockchain, Loyyal enables enhanced customer engagement and more agile loyalty solutions in a highly competitive marketplace. Team members join a forward-thinking environment committed to reshaping how businesses build and sustain customer relationships.

Role Description The Presales Specialist is a full-time remote role responsible for supporting the sales cycle by translating customer needs into tailored solution proposals. This role includes conducting product demonstrations, preparing presentations, and assisting in the development of proposals and proof-of-concept solutions for prospective clients. The Presales Specialist collaborates closely with sales, product, and customer success teams to clarify requirements, address technical and business questions, and ensure prospects understand the value of Loyyal’s platform. Day-to-day work involves analyzing client use cases, preparing documentation and responses to RFPs and RFIs, and maintaining up-to-date knowledge of product features and loyalty industry trends. The role also involves building strong relationships with potential customers, providing clear and timely communication, and contributing feedback to improve product offerings and sales materials.

Qualifications

• Candidates should possess strong Analytical Skills to assess client requirements, evaluate data, and map customer needs to Loyyal’s solutions.
• Candidates should possess excellent Communication skills, including clear written and verbal communication and the ability to present complex concepts in an accessible manner.
• Candidates should possess Consulting skills to understand business challenges, recommend appropriate solution configurations, and guide stakeholders through decision-making.
• Candidates should possess solid Customer Service skills to build trust, respond to inquiries promptly, and support prospective clients throughout the presales process.
• Candidates should possess Presales experience, including running product demos, preparing proposals, and collaborating with sales teams in a B2B SaaS environment.
• Relevant experience working with loyalty, payments, or enterprise SaaS platforms, ideally with exposure to blockchain or emerging technologies.
• Ability to work effectively in a remote, cross-functional team, manage multiple opportunities simultaneously, and prioritize tasks in a fast-paced environment.
• Bachelor’s degree in Business, Marketing, Information Systems, or a related field, or equivalent practical experience.
• Strong presentation and slide creation skills, familiarity with CRM tools, and comfort engaging with stakeholders at various organizational levels.