President, Personal Lines

About AACI Group AACI Group, Inc. is dedicated to making insurance more accessible and affordable in catastrophe-prone regions. Climate change is increasing the frequency and severity of wildfires and other natural disasters, while carriers are retreating from high-risk markets. Homeowners are being left with fewer and more expensive options. We are addressing this challenge by building AI-native insurance agencies and digital services that combine risk data, loss prevention, and innovative product delivery. About Five Bays Insurance Agency Five Bays Insurance Agency is an independent personal lines insurance agency helping homeowners and property owners secure coverage in hard-to-insure, catastrophe-prone markets, with an initial focus on California. We specialize in navigating constrained underwriting environments and helping clients maintain meaningful, sustainable coverage. Role Overview We are seeking an experienced President of Personal Lines to oversee the operations, growth, and team of Five Bays Insurance Agency. This is a general management role responsible for the overall performance of the agency. The role will focus on managing the flow of new business, expanding operations to new states, optimizing operations, ensuring compliance, and leading the team to deliver exceptional service. Reporting directly to the CEO of AACI Group, this position is central to scaling the Five Bays into a leading agency serving high-risk markets. Key Responsibilities Provide overall leadership and management of the agency across multiple states in the US. Oversee personal lines operations, including new business intake, renewals, and client service. Develop and implement strategies to grow the agency profitably and sustainably. Build, mentor, and manage staff across sales support, operations, and client service. Establish and refine workflows, processes, and KPIs to optimize efficiency and service quality. Serve as the primary liaison between the agency, AACI Group leadership, and carrier partners. Ensure compliance with insurance regulations and maintain high ethical standards. Collaborate with AACI’s technology and product teams to integrate AI-native tools and digital services into agency operations. Represent the agency in industry and community settings, helping position the agency as a trusted leader in catastrophe-prone markets. Qualifications 10+ years of experience in insurance, with significant leadership responsibility in an agency or carrier setting. Proven track record of managing teams and scaling operations in personal lines insurance. Deep knowledge of West Coast homeowners and catastrophe-exposed markets. Strong business acumen, with ability to balance growth, efficiency, and compliance. Strong proficiency with digital tools and technology, with ability to learn and implement new systems quickly. Entrepreneurial mindset with experience in early-stage or growth environments preferred. Excellent leadership, communication, and organizational skills. Ability to collaborate across functions and adapt to a fast-changing environment. Location & Reporting Based in California, with hybrid/remote flexibility depending on location. Reports to the CEO. Why Join Us This is a rare opportunity to lead the launch and growth of a next-generation insurance agency at the forefront of climate and housing challenges. As President of Personal Lines, you will shape the agency’s strategy, culture, and operations while helping families access the protection they need.