Primary KYC Specialist

Our client, Growe, is a leading business advisory and services group in iGaming and Entertainment. Сreators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, Growe helps businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth. Perfect for those who aim to: Manage the flow of incoming documents for primary user verification; Process KYC documentation manually, primarily for clients; Process and review verification results received from third-party identity verification providers, making approval or escalation decisions where required; Define the required set of documents for user verification; Detect fraudulent activity in identity, payment, and residence documents, as well as identify inconsistencies in automated verification results; Adhere to the expected quality control standards for daily tasks, meet target SLAs, and manage workload efficiently; Identify primary fraudulent activities and contribute to the development of effective fraud prevention controls; Ensure the completeness and accuracy of data provided by clients; Advise clients on missing KYC documents and verification requirements; Make decisions on the approval of clients' KYC documentation and third-party verification outcomes; Utilize various CRM systems and identity verification platforms effectively. Experience you’ll need to bring: Proficiency in English at an intermediate level or higher; Ability to process large volumes of data in a short period; Ability to work within a rotating shift schedule; Relevant previous experience in the field of customer care/customer onboarding/customer experience; Understanding of basic KYC and AML procedures. It's a perfect match if you have those personal features: Exceptional attention to detail and accuracy; Ability to stay focused and productive while performing repetitive tasks; Strong sense of responsibility, punctuality, and self-discipline; Ability to work efficiently under pressure and consistently meet SLA targets. Our clients offer competitive benefits to support your professional and personal growth, including: Health & Wellness Focus; Global Medical Coverage; Growth Opportunities; Benefits Programs (compensation for the gym/stomatology/psychological service & etc.); Performance-Driven Rewards; Dynamic Work Environment. Apply, and let your growth journey begin.