Principal AI Automation Engineer

Principal Balkans Hybrid Wiser Technology designs, builds, and scales complex software systems that power real-world impact. With 500+ engineers and over 25 years of experience in mission-critical environments, we help global organizations turn ambitious ideas into working solutions. Across Europe, MENA, and North America, we combine deep engineering expertise with AI and data to support leading companies in aerospace & defense, automotive, telecom & media, IT, and financial services. We are looking for an experienced AI Automation Engineer to join our team. The ideal candidate brings strong technical leadership, an innovative and forward-thinking mindset, and a passion for driving impactful initiatives. You will be part of an agile team that bridges the gap between business bottlenecks and technical execution by designing, building, and deploying AI-powered workflows. Your goal will be to eliminate repetitive human intervention and maximize operational throughput. WHAT YOU WILL DO: Design, develop, maintain, and improve modern AI-powered iPaaS platforms using the latest LLM coding models. Develop and maintain agents built on leading modern AI-powered development tools (e.g., Claude Code, Cursor, Codex, Open Code) or in dedicated AI multi-agent applications. Develop and maintain automation scripts and supporting tooling in Python, Bash, or other programming languages. Design and implement end-to-end automated workflows that orchestrate tasks across multiple enterprise systems. Act as a technical expert, ensuring quality and continuous AI generation process improvement from initial analysis through to deployment and ongoing ownership. Collaborate with stakeholders, project managers, product owners, and software engineers to define and deliver robust, scalable, and maintainable solutions. Adherence to best practices, ensuring technical integrity, high delivery quality and long-term maintainability of solutions. Contribute to continuous improvement, innovation, and knowledge sharing within the team. Promote AI usage and practices in the team with honest skepticism. Driving the adoption and usage of the AI-powered iPaaS; demonstrate empathy to stakeholders and provide continuous support to users by hosting workshops and presentations, drafting playbooks, or creating learning materials. Partner with project management to identify bottlenecks and cost offenders based on data, while expanding the project usage and functionalities based on the needs. WHAT YOU WILL NEED: Proven track record of architecting, deploying, and maintaining enterprise-grade production systems as a senior, lead, or principal developer Strong understanding of the complete software development process of production systems, at best of integrations between cloud applications Strong proficiency in backend software development with any language Strong experience with at least one of the modern AI-powered development tools (e.g., Claude Code, Cursor, Codex, Open Code), including sub-agents, skills, and multi-agentic workflows. Strong knowledge of configurations and guardrails of AI agents to avoid hallucinations and optimize token usage Knowledge and professional experience with Python Knowledge and experience building AI agents in at least one modern agentic framework or SDK (LangChain, LangGraph, AutoGen, Microsoft Agentic Framework, Claude Agent SDK, etc.). Excellent communication, analytical, and problem-solving skills. Passion for innovation, automation, and delivering high-quality software. Fluency in English. Nice-to-Have Skills Experience implementing RAG (Retrieval-Augmented Generation) architectures, including expertise with embeddings, vector databases, and semantic search optimization Familiarity with MCP (Model Context Protocol). Experience with FastAPI backend framework Familiarity with DevOps practices (CI/CD pipelines, Gitlab Pipelines, GitHub Actions, Jenkins, Azure DevOps, etc.). Familiarity or experience with Java Experience with relational and non-relational database design (PostgreSQL, SQL Server, MongoDB). Knowledge of containerization technologies (Docker, Docker Compose, Kubernetes). WHAT’S IN IT FOR YOU? Culture & Development: Friendly Environment: We take pride in our culture and love spending time together. Team Spirit: Be part of a supportive team that uplifts each other. Mentorship and coaching: Our colleagues are experts in their field, and you can expect to have a solid team to rely on. Personalized Development Program: We realize that one size doesn’t fit all, so you'll receive an individual development plan tailored to your career aspirations. Social Benefits: Work Flexibility: Embrace flexible working hours and choose from remote, hybrid, or onsite work models. Multiple Office Locations: In Sofia, Plovdiv and Nis, you can choose where you would like to work. A Suite of Perks: Enjoy food vouchers, additional health insurance, sports cards, and more. Community and Connections: Engage in exciting social events and team initiatives. At Wiser, every role is instrumental. You will have the power to make a difference! Ready to advance your career with a tech leader passionately driven by innovation? Join Wiser - Become Wiser!