Principal Solution Architect

Job Description OSF Digital is a leading digital transformation specialist and trusted Salesforce partner for over a decade. We excel in B2B, B2C, and multi-cloud solutions and recently celebrated our 20th anniversary. Our AI-powered solutions drive data-informed decisions and enhance operational efficiency. With 45 locations and c2,000 clients worldwide, we build trust through innovation. We are looking for a Programme Architect to provide architecture leadership at the overall programme level for a large-scale digital commerce transformation programme. The programme includes multiple workstreams across SFCC Headless Commerce, Mulesoft integrations, Mobile, Core systems, and related digital platforms. The Programme Architect will be responsible for ensuring end-to-end solution alignment, architecture governance, integration consistency, and technical oversight across all delivery streams. This role is critical to ensure that all platform teams deliver against a unified target architecture, especially given the complexity of the programme and the need for multi-cloud knowledge. The Programme Architect should have strong experience across the following areas: Salesforce Commerce Cloud / SFCC Headless commerce implementation experience PWA Kit and/or Storefront Next experience preferred SFCC backend architecture Commerce APIs / OCAPI / SCAPI understanding Mulesoft API-led integration architecture System, process, and experience APIs API migration / consolidation experience Mobile Mobile app integration with commerce and backend systems Mobile commerce architecture understanding Core / Enterprise Systems Integration with core business systems Order, customer, product, pricing, inventory, fulfilment, and payment flows Multi-cloud / Multi-platform delivery Ability to govern architecture across SFCC, MuleSoft, Mobile, Core and related systems Requirements Competencies Own and drive the overall programme-level architecture across all technical workstreams. Define and maintain the end-to-end solution architecture for the programme. Ensure alignment between: SFCC Headless workstream MuleSoft integration/API workstream Mobile workstream Core systems workstream QA/UAT/Go-live and warranty activities Provide architecture governance across Discovery, Design, Build, UAT, Go-Live and Warranty phases. Review solution designs from individual Solution Architects and Technical Architects. Identify cross-workstream dependencies, risks, gaps, and technical conflicts. Ensure architecture decisions are documented and communicated clearly. Validate that SFCC headless approach is aligned with business, technical, and integration requirements. Guide teams on use of PWA Kit / Storefront Next or other headless storefront considerations. Oversee integration approach between SFCC, MuleSoft, mobile apps, and core systems. Support estimation, planning, staffing validation, and delivery roadmap discussions. Work closely with Programme Manager, Project Managers, Solution Architects, Technical Architects, Developers, QA, and client stakeholders. Provide technical escalation support and decision-making during delivery. Ensure solution scalability, performance, security, maintainability, and reusability. Support go-live readiness, cutover planning, and warranty stabilization from an architecture perspective. Skill Set 12+ years of overall IT/digital commerce experience. Strong architecture experience in enterprise commerce programmes. Hands-on or strong solution architecture experience with Salesforce Commerce Cloud / SFCC. Experience with SFCC Headless implementations. Knowledge of PWA Kit and/or Storefront Next. Strong understanding of MuleSoft integration architecture. Experience working with mobile commerce applications and integrations. Good understanding of enterprise/core system integrations. Ability to manage and govern architecture across multiple parallel workstreams. Experience working on large transformation programmes with multiple vendors, teams, and stakeholders. Strong knowledge of API-led architecture, integration patterns, data flows, and system dependencies. Ability to review and challenge designs from Solution Architects and Technical Architects. Strong communication and stakeholder management skills. Ability to work with distributed teams across India, Philippines, APAC, EMEA, and other regions. Benefits OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, or any other protected category in any of the jurisdictions in which we conduct business. Why join OSF Digital? We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. As a work-from-anywhere company, we prioritise what you deliver over where you work. OSF Digital emphasises work-life balance and employee satisfaction, fostering an innovative and open culture that empowers individuals to make a positive impact.