Principal SRE (AWS, Azure, Terraforms, Kubernetes)

Principal SRE (AWS, Azure, Terraforms, Kubernetes) Our Story In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE. Interested in joining our smart, fun, and talented team? Position Overview Fourth is actively seeking an experienced and pragmatic Principal SRE to join our worldwide team. We are progressing rapidly in developing automated, highly reliable, and zero-downtime infrastructure pipelines that are becoming the standard across our entire business – but now we want to accelerate this adoption and our move to public cloud (Azure). Primary Responsibilities You will exhibit both strategic and tactical sensibilities. You are adept at mapping the bigger picture into smaller, yet valuable and achievable chunks. You have excellent written and verbal communication skills, allowing you to work effectively with our worldwide development teams and SRE community to select the right patterns and practices. You understand the importance of standardisation of technology and practices and have experience of implementing these in a consistent and low-maintenance fashion. You believe useful and relevant documentation is an essential output of your work. Working with Architecture, Product Owners and development teams to elicit and define the practical needs and requirements for products being migrated to cloud. Design and implement scalable, highly available, and resilient infrastructure solutions to agreed standards. Innovate and enhance tooling for monitoring, alerting, incident management, and automation. Develop and maintain comprehensive documentation for infrastructure and processes, ensuring compliance with industry standards. Actively participate in incident management, driving rapid recovery, root cause analysis, and continuous improvement. Identify and implement strategies to future-proof infrastructure for growth and increased demand. You will actively use AI tools to the best advantage as a force multiplier and encourage others to do the same as appropriate. Assist in the career development of colleagues, acting as a role model and encouraging best practice. Preferred Experience and/or Qualifications Demonstrable experience in Site Reliability Engineering, Platform Engineering, DevOps, or a similar role, with experience mentoring others. Proven track record of designing, implementing, and managing large-scale, highly available, and scalable infrastructure. Relevant and recent experience with our main tech stack: Terraform, Configuration Management (Chef ideally, but will consider Ansible or Puppet), Kubernetes (cloud based), Docker (Kubernetes or AWS ECS Fargate) Extensive cloud experience (ideally Azure and AWS) Programming, scripting skills and OOP principles in general Strong analytical and problem-solving skills. Outstanding communication skills, with the ability to convey complex technical concepts to non-technical stakeholders. Ability to work in a fast-paced, dynamic environment, managing multiple priorities. Experience of working in Agile or Kanban A natural and positive team player. Bachelor’s degree in computer science, Engineering, or a related field. Benefits 🏖 Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays! ⌚️ ️Flexible working! Use our flexible working hours and hybrid working environments to manage it. 🧘‍♀️ Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts. 💻 Laptop and equipment. 🏥 Healthcare expense claim tools! 📔 Like in life, at work we also want you to grow with certifications. 🎉 Annual meet ups! 👥 Enhanced parenting scheme! 🚲 Cycle to work scheme and season ticket loan provided. 🏦 Pension and life insurance? Several, for you to choose what looks convenient. 💷 On demand pay tools for you to be able to access salary even before the end of the month! All personal data provided by you in your application will be processed by Fourth LTD solely for our recruitment purposes. More information on Fourth LTD's privacy policy for job candidates is available here and by applying you confirm that you have read it. Fourth is an Equal Opportunity Employer All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status. Department Subscription Cloud Ops Role Cloud Ops & Prod Engineers Locations London Remote status Hybrid Employment type Full-time London