Process & AI Manager

Process & AI Manager Do you want to be where the AI shift is truly happening – and drive change that creates company‑wide impact? HAYPP GROUP We address one of the world’s biggest problems – how to end smoking. There are 1.1 billion smokers in the world and around 8 million people die every year from smoking-related diseases. Our goal is to significantly reduce death rates, save lives, and inspire people to choose smoke-free enjoyment. How? By offering better nicotine alternatives online. Haypp Group is one of the Nordics’ leading e‑commerce groups with eleven store brands across seven markets, serving more than 1 million active consumers. Through brands such as Snusbolaget.se , Northerner.com and Nicokick.com we sell nicotine pouches, Swedish-style snus and other smoke‑free products online. With our headquarters on Östgötagatan in Stockholm, we are around 300 colleagues, mainly based in Sweden but working across markets globally. We are an innovative and fast‑moving company on an exciting expansion journey, helping more and more smokers switch to smoke‑free alternatives. THE ROLE We are looking for a Process & AI Manager who will play a key role in shaping how Haypp Group works today and in the future. In this role, you will identify inefficiencies, redesign key processes, and drive cross‑functional initiatives that make the organization faster, smarter, and more scalable. A core part of the role is to accelerate AI and automation adoption across the business. You will identify where AI can create the most value, translate opportunities into concrete initiatives, and help teams turn potential into real improvements in how work gets done. This is a highly collaborative, impact‑driven role with broad cross‑functional exposure. You will work closely with stakeholders across operations, commercial teams, technology, data, and senior leadership to drive high‑impact initiatives. As part of the Business Operations & AI team -a small, highly collaborative group- you will help improve how Haypp Group operates by accelerating AI adoption and turning AI and automation into measurable business value. In close partnership with colleagues across tech, data, operations, commercial teams, and leadership, you will take initiatives from early idea through execution and adoption. IN THIS ROLE, YOU WILL: • Map and analyze end‑to‑end processes across functions, identifying bottlenecks and improvement opportunities • Drive cross‑functional process improvement and standardization initiatives from idea to implementation • Lead stakeholder collaboration through workshops and cross‑functional forums to define better ways of working • Identify, evaluate, and support use cases for AI and automation to improve workflows and decision‑making • Prioritize initiatives and track impact across efficiency, quality, and time savings • Act as a change driver, helping teams adopt new ways of working in a pragmatic and scalable way WHAT WE ARE LOOKING FOR • Experience from management consulting, project management, or similar roles focused on process improvement or operational excellence • Proven ability to map processes and drive improvements across teams and functions • Strong analytical and problem‑solving skills, with the ability to structure complex challenges • Experience leading change and influencing stakeholders in a pragmatic, hands‑on way • Strong communication skills and confidence working with both specialists and senior stakeholders • A strong interest in AI, automation, and modern ways of working MERITING EXPERIENCE • Lean, Six Sigma, or other continuous improvement methodologies • Experience from e‑commerce, operations, or other fast‑paced, scaling environments • Hands‑on experience with automation, AI‑enabled workflows, or digital transformation initiatives YOU WILL PROBABLY THRIVE HERE IF YOU: • Enjoy combining strategic thinking with hands‑on execution • Take ownership and drive initiatives from idea to real‑world impact • Are curious about how AI can transform everyday work, not just future visions • Are structured, pragmatic, and focused on outcomes rather than theory • Thrive in a collaborative, fast‑moving environment with evolving priorities WHAT WE OFFER We are a value‑driven company with We Team Up, Innovation Drives Us, Inclusion and Non‑Hierarchy, and Going the Extra Mile at the heart of everything we do. At Haypp Group, you can expect supportive colleagues, a culture where everyone’s voice matters, and room to influence how we work as a company. We encourage experimentation, celebrate achievements, and recognize the effort behind results. Because our people are our most important differentiator, we offer generous benefits including: • Competitive occupational pension • Insurance plan, including private healthcare • 30 days of paid vacation • Parental pay lift • Wellness allowance of 5,000 SEK per year • Regular social activities and team events SEND US YOUR APPLICATION TODAY If this sounds like a place where you would want to contribute, learn, and drive meaningful change, we would love to hear from you. Haypp Group is committed to equality and diversity and welcomes applications from all qualified individuals regardless of ethnicity, religion, age, gender, sexual orientation, disability, or marital status. Department Product & AI Locations Stockholm Remote status Hybrid Stockholm Our people are our most valuable asset Competitive based salary Competitive occupational pension Insurance plan, including private healthcare Parental pay lift 30 days of paid vacation Wellness allowance of 5,000 SEK per year Frequent social happenings About Haypp Group The Haypp Group is spearheading the global transformation from smoking to healthier product alternatives. With origins in Scandinavia our extensive experience from pioneering markets in smoke free alternatives, as well as being a leader in the e-commerce sector, we now fully bring our vision to a global scale. With 11 e-commerce brands, the Haypp Group is present in seven countries where we serve more than 1 100 000 consumers. Founded in 2009 Co-workers 300 Turnover SEK 4 Billion