About the Role
We are looking for a Process Manager who will help build clear, efficient, and scalable business processes across the company. This role is ideal for someone who can see the bigger picture, identify operational gaps, and transform fragmented workflows into structured and sustainable systems.
The main goal of the role is to ensure stable and efficient team operations through the implementation, optimization, and continuous improvement of internal business processes.
Why This Role Might Be Interesting
This role is ideal for someone who enjoys building structure, improving operational efficiency, and creating scalable processes in a growing business environment. You will have the opportunity to not only optimize and streamline existing workflows, but also design and implement new processes from the ground up, directly influencing how teams collaborate and operate across the company.
Working closely with leadership and cross-functional teams, you will play an important role in shaping operational standards, supporting business growth, and driving continuous improvement initiatives across the organization.
Responsibilities
Analyze existing workflows and identify areas for improvement and optimization
Develop, implement, and maintain operational standards and processes across teams
Create and maintain process documentation, regulations, guidelines, and internal instructions
Monitor process compliance and track the effectiveness of implemented changes
Coordinate collaboration between different departments and stakeholders
Lead and support internal automation and operational optimization initiatives
Prepare reports, operational metrics, and recommendations for leadership
Support change management processes and help teams adapt to new workflows and operational standards
3+ years of experience as a Process Manager, Operations Manager, Business Analyst, or in a similar operational role
Hands-on experience in business process mapping, optimization, and operational improvement
Strong understanding of process management principles and operational efficiency
Experience with process visualization and project management tools
Strong analytical and systems-thinking mindset
Experience working with cross-functional teams and stakeholders
Advanced Excel / Google Sheets skills
Fluent Russian, English level B1+ for working with documentation and internal communication
Soft Skills
Strong organizational and prioritization skills
Attention to detail and structured approach to problem-solving
Ability to manage multiple tasks and projects simultaneously
Strong communication and stakeholder management skills
Ability to influence teams without direct authority
Proactive and results-oriented mindset
High level of ownership and independence in decision-making
Nice to Have
Experience working in international companies
Knowledge of BPMN or other process management methodologies
Experience implementing CRM, ERP, or other corporate systems
Experience with BI tools and data analytics
Participation in digital transformation or operational scaling projects
Fully remote work format with a flexible approach to working hours
International team, dynamic environment, and challenging business tasks
High level of ownership and real impact on company processes and operational efficiency
Opportunity to participate in strategic initiatives and influence key business metrics
Competitive compensation package
Continuous professional growth, learning support, and development opportunities
Expanding responsibilities and potential growth into leadership and management roles as the company scales