Hi

We are looking for Process Trainer (Work From Home)

Job Title: Process Trainer

Job Location: Gurgaon, Hyderabad, Mumbai.

Salary: 6-7 LPA

Mode of Work: Work From Office/Work From Home

Notice Period: 15-30 Days

Job Responsibilities-

Ensure successful execution of training needs
Measure program training effectiveness
Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate.
Send reports/MIS to the Operations team on the progress/pending status of activities
Review content at regular intervals to ensure all updates are incorporated
Participate in Internal External Calibrations
Manage Knowledge Check for New Hires Production Staff
Should be aware about terminologies like TNI, TNA, BQM, Throughput etc.

Knowledge, Skills And Abilities-

Very Strong written and verbal communication skills (English)
Customer/ Client Handling Skills
Experience in any product/process/soft skill/up-skilling training
Open to Work in 24X7, 5 days working Rotational

Desired Candidate Profile-

Min Graduate (Any)
Min 2 years of experience with Excellent Communication skills set to match with Versant 6.
Strong understanding of and experience in product training in domestic /International BPO domain
On Paper should be Process Trainer.
HR Round. Voice Accent round Operation Round-Client Round
Days of Work 5 days a week

Interested Candidates can directly WhatsApp their CVs (Word/PDF) to HR@9892211899

This job is provided by Shine.com

Process Trainer,WFH

Process Trainer,WFH

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