Procure to Pay Team lead

Job Family Group: Procurement & Supply Chain Management Group Job Description: The COUPA Procure-to-Pay (P2P) Team Lead is responsible for overseeing the daily operations, optimization, and support of the COUPA platform within the Procure-to-Pay lifecycle. This role leads a team of analysts and administrators while partnering cross-functionally with Finance, Procurement, AP, IT, and business stakeholders to ensure efficient purchasing, invoicing, and supplier management processes. The ideal candidate combines strong functional expertise in procurement systems with leadership, process improvement, and vendor management experience. Key Responsibilities Team Leadership & Operations Lead, mentor, and develop a team of COUPA administrators and P2P analysts. Manage workload prioritization, project assignments, and day-to-day operations. Establish performance metrics, KPIs, and service level agreements (SLAs). Provide escalation support for complex system or process issues. COUPA System Administration & Optimization Oversee configuration, maintenance, and enhancement of the COUPA platform. Manage system updates, releases, and testing cycles. Ensure proper setup of catalogs, suppliers, approval workflows, and policies. Identify and implement automation opportunities to improve efficiency. Procure-to-Pay Process Management Own the end-to-end P2P lifecycle including requisitioning, approvals, purchase orders, invoicing, and payment integration. Ensure compliance with internal policies and external regulations. Drive standardization and continuous imProvement across procurement processes. Partner with Accounts Payable to streamline invoice processing and reduce cycle time. Stakeholder Engagement Act as primary liaison between Procurement, Finance, IT, and business units. Gather business requirements and translate them into system enhancements. Lead training sessions and drive user adoption across the organization. Support change management efforts. Supplier & Catalog Management Oversee supplier onboarding and enablement within COUPA. Ensure accuracy and governance of hosted and punchout catalogs. Monitor supplier performance and compliance with procurement policies. Reporting & Analytics Develop and maintain dashboards and reports for spend analysis, compliance, and performance tracking. Provide insights to leadership on cost savings, process efficiency, and system utilization. Use data to drive strategic procurement decisions. Risk & Compliance Ensure adherence to audit requirements and internal controls. Monitor for fraud, policy violations, and process gaps. Maintain documentation for processes, workflows, and system configurations. Required Qualifications Bachelor’s degree in Business, Finance, Supply Chain, or related field. 5+ years of experience in Procure-to-Pay, Procurement Systems, or Accounts Payable. 2+ years of leadership experience. Hands-on experience with COUPA or similar platforms. Strong understanding of procurement workflows and financial controls. Preferred Qualifications Experience in retail, hospitality, or multi-location environments. Knowledge of ERP integrations such as SAP or Oracle. Experience with supplier enablement and catalog management. Familiarity with audit and compliance frameworks. Key Skills & Competencies Leadership and team development. Process optimization and continuous improvement. Strong analytical and reporting skills. Cross-functional collaboration. System configuration and troubleshooting. Change management and training delivery. Why Join Us? At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits (https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement: No travel is expected with this role Relocation Assistance: This role is not eligible for relocation Remote Type: This position is a hybrid of office/remote working Skills: Agility core practices, Agility tools, Analytical Thinking, Business Requirements Analysis, Category spend profiling, Category Strategy, Digital Fluency, Negotiating, Negotiation planning and preparation, Product and market intelligence, Supplier Relationship Management . ​ Legal Disclaimer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us . If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.