Product Analyst

Company Description

ESGpedia is Asia’s leading in ESG data and technology company, headquartered in Singapore. We offer a comprehensive suite of digital solutions on our one-stop platform to empower corporates, SMEs, and the financial sector to achieve ESG excellence.

The ESGpedia platform powers key initiatives across the Asia Pacific region, including the ESCAP Sustainable Business Network (ESBN) Asia-Pacific Green Deal digital platform and the Asia-Pacific Single Accesspoint for ESG Data (SAFE) initiative. ESGpedia is GRI-licensed.

At ESGpedia, we believe people are our greatest asset. Unified by a common purpose of accelerating the world’s transition towards a net zero economy, our team is built on mutual trust, respect, and support. We believe in hands-on learning and taking ownership of one's work – which means creating a spirited environment for all team members to take on exciting challenges, create meaningful impact for our planet, and grow both personally and professionally. 

For more information about ESGpedia, please visit: www.esgpedia.io

Job Summary

We are looking for a resourceful and detail-oriented Product Analyst to join our Product team. We work with corporate customers across APAC to solve complex business and sustainability challenges through technology.

You will work closely with Sales and Customer Support teams, as well as directly with customers, to understand their challenges, uncover unmet needs, and identify opportunities for new products and enhancements. You will also work closely with Engineering to translate customer needs into clear product requirements and support product development.

This role offers hands-on exposure to product discovery and the full product lifecycle, while building your understanding of how technology can help organisations address their ESG and sustainability priorities.

Job Responsibilities

• Understand customer needs — work with Sales and Customer Support, and engage directly with customers, to understand their challenges, workflows, and pain points.
• Conduct product discovery — research customer needs and uncover unmet needs, critical problems, and opportunities for new products or features.
• Analyse data and insights — identify patterns and trends from customer feedback, product usage, and operational data.
• Translate insights into requirements — turn customer problems into clear problem statements, user needs, and product requirements.
• Work with Engineering — clarify requirements, answer questions, and support the development and delivery of product enhancements.
• Support testing and improvement — help test new features, identify gaps, and provide feedback based on customer needs.
• Research ESG and sustainability — build an understanding of sustainability trends and challenges to identify opportunities where technology can create value.

Ideal Candidate

We are looking for someone who:

• Is genuinely interested in ESG, sustainability, and how businesses can create better outcomes.
• Enjoys speaking with customers, asking questions, and digging into the underlying problem.
• Is analytical and comfortable working with data and spreadsheets.
• Has strong attention to detail and communicates clearly.
• Can turn complex information into clear insights and requirements.
• Is proactive, resourceful, and eager to learn.
• Is interested in using technology to solve critical business and sustainability problems.

Experience in ESG or sustainability is preferred, but a strong interest and willingness to learn will also be considered.

Familiarity with Jira, Confluence, or similar tools is a plus.

Requirements

• Bachelor’s degree, preferably in environmental engineering, sustainability studies or environmental economics.
• Proven experience conducting market research, competitive analysis, and synthesising user insights, preferably with demonstrated knowledge in carbon accounting and ESG (Environmental, Social, and Governance) topics.
• Proficiency in visual design tools (e.g. Figma) and understanding of UX/ UI principles.
• Proficiency in data analysis and interpretation, using tools like Google Analytics, Excel, or data visualization tools (e.g., Tableau, Looker) to derive actionable insights.
• Exposure to AI tools and concepts is a plus
• Attention to detail and the ability to work in a fast-paced environment.
• Excellent communication and teamwork skills.

Why Join Us?

Be a Force for Good: Your work here doesn't just tick boxes—it drives meaningful, measurable change for businesses, industries, and communities striving to build a more sustainable future.

Freedom to Own It: We hire capable, driven people and we trust them. You'll have the autonomy to take charge of your work, backed by a culture that values results over red tape.

Think Big, Act Together: Collaboration fuels us. You’ll work with sharp, mission-driven teammates across disciplines—no silos, just shared goals and smart execution.

Grow Fast, Learn Always: We move quickly and expect a lot—but we invest even more in your growth. If you're hungry to learn and ready to stretch, you'll thrive here.

Work-Life, Reimagined: Whether you’re remote, hybrid, or somewhere in between, flexibility is real. We care about outcomes, not hours—and we build trust through accountability.

Resilience Pays Off: If you’re wired for growth, this is where the grind turns into pride.

What We Look For

Self-Starters: You don’t wait for instruction—you spot what needs doing and take initiative. We love that.

Curious Builders: You ask the right questions, dig deep, and thrive in ambiguity. You turn complex problems into elegant, real-world solutions.

Communicators Who Connect: Whether you're writing a report or leading a meeting, you convey your ideas with clarity, empathy, and purpose.

Accountable High Performers: You take ownership, deliver under pressure, and hold yourself to a high standard—even when no one’s watching.

Passion for Impact: You're not just looking for a job—you want to do work that matters. Whether it’s advancing sustainability, transforming client outcomes, or innovating with tech, you're fueled by purpose and driven to make a difference!

ESGpedia is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment, hiring, training, advancement, or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.

Notice

We regret to inform that only shortlisted applicants will be notified. All applications will be treated with strictest confidence.

By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy (www.esgpedia.io/privacy-policy/), and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

You may refer and access our website(www.esgpedia.io) for more information.