Product Coordinator

Job Overview Infinity Replacement is Marvin’s dedicated replacement window and door business, bringing a legacy of craftsmanship and innovation directly to homeowners. Through our direct-to-consumer model, we deliver premium fiberglass products, personalized in-home consultations, and professional installation—making the window replacement process simple, seamless, and satisfying. We’re looking for a detail-driven Product Coordinator to help ensure every customer experience is exceptional. In this role, you’ll be the backbone of our order process—keeping projects organized, accurate, and on track from start to finish. Highlights of your role Receive, audit, and process measurements from project managers in the field. Prepare complete customer files with all order components. Communicate with Design Consultants to confirm accuracy and scope of orders; request clarifications when needed. Resolve sales-related issues to prevent delays in ordering. Review pending deliveries and verify product accuracy. Audit order acknowledgements and review financials. Prepare and distribute delivery paperwork. Assist team members with projects and month-end tasks as needed. Why You’ll Love Working Here Be part of a trusted brand with a reputation for quality and innovation. Hybrid flexibility—work from home and collaborate in person. Opportunities to learn and grow in a supportive team environment. Make a real impact on homeowners’ lives by delivering a premium experience. You’re a good fit if you have (or if you can) 2+ years in order management or customer service Background in windows/doors or building materials industry is a plus We also want to make sure you have Strong math skills and attention to detail Proficient in MS Office (Word, Excel, Outlook) Excellent organizational skills and ability to manage multiple priorities Tech-savvy and willing to learn new systems We invite you to see yourself at Marvin From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities. For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors. Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more! Some of our unique and most popular benefits include: $300 annual wellbeing account to spend on what helps you feel happy + healthy Better Living Day! (a paid day off to go have some fun) Annual profit sharing – recognizing everyone’s contribution to Marvin’s success Giving at Marvin – participate in organized volunteer opportunities Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today! Marvin is an equal opportunity employer Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at [email protected]. #infinity Compensation $22 - $25 per hour, pay based on experience